Solutions Sales Executive - Customer Service Automation & AI

So, what's the role all about?

The Customer Service Automation and AI Sales Overlay is responsible for entire sales process for NiCE AI solutions, from targeting opportunities to closure. This AI Sales Overlay is the primary driver of sales relating specifically to this distinct growth product offering. The individual will be highly motivated, entrepreneurial, and able to own and have responsibility for the entire sales process from first contact to close and ensuring adoptability and expansion after implementation.

• Manage the entire sales process for NiCE AI solutions from targeting opportunities and engagement with decision makers through purchase order and implementation. This includes leading the sale, defining, and implementing account strategy, and leveraging internal company resources such as coordinating engineering and support efforts for the account.
• Uncover and drive sales opportunities through nurturing and growing assigned products in an entrepreneurial fashion from early-stage rollout to maturity within the available market.
• Grow the eco-system selecting relevant Business Partner to onboard, establishing growth action plan, providing sales support as needed.
• Engage with prospect organisations to position assigned product solution through strategic value-based selling, business case definition, ROI analysis, references, and analyst data.
• Contribute to pipeline generation activities, speaking at conferences and webinars as a subject matter expert.
• Be able to develop and maintain high-level relations with VP, CIO, and CEO levels.
• Accurate monthly forecasting

Have you got what it takes?

• Experience planning, executing, and managing complex AI solutions sales including working with multiple groups both internally and externally.
• Experience of the Software technology industries with skills in entrepreneurial environments selling new/innovative products.
• Collaborative team-oriented approach to selling with exceptional communication and presentations skills. Possessed with the ability to develop relationships with the ‘C’ or VP level business users to sell based on business value and influence people on tactical and strategic issues.
• Inherent self-sufficiency, flexibility, and confidence with a preference for autonomy to take ownership and manage activities processes to achieve revenue results.
• Strong domain and vertical expertise in CX
• Proven successful ability to sell AI, Enterprise software/business solutions
• Quota carrying experience with proven results in overachieving against targets.
• Intensive customer facing engagement with external clients. Also collaborates with internal groups such as technical solution engineers, service specialists, product house and presales portfolio and industry consultants.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 8551

Reporting into: Director, Solutions Sales

Job type: Individual contributor.