NewRocketNE

Senior ServiceNow UX/UI Designer

We help enterprise leaders. Our extensive business and industry experience combined with our deep ServiceNow technical expertise allows us to better serve our clients.

NewRocket

Employee count: 501-1000

CA and US only

Our Mission

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers. Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awardedthe “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”. We are #GoingBeyond

Come join our Crew!

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Your Career

The Senior UX/UI Designer is responsible for executing a UX Strategy based on functional and technical requirements and business objectives. The Designer delivers innovative solutions for complex professional services projects while providing an excellent client and end-user experience.

Your Impact

  • Conduct peer reviews to ensure leading practices and quality
  • Facilitate meetings, brainstorms, and design reviews
  • Initiates discussions to define system requirements, problems, and goals
  • Gathers requirements and feedback
  • Create initial design concept, wireframes and high-fidelity prototypes using Figma
  • Develop journey maps and user flows to visualize use cases
  • Present design artifacts and rationale
  • Conduct design QA
  • Manage and maintain the Figma design system
  • Learn and share product knowledge
  • Design sprints and design methodology

Your Experience

  • 5-10 years of UX/UI Design experience
  • 1-3 years of Agency experience or experience supporting multiple clients at a time
  • Strong understanding of the ServiceNow platform or similar Enterprise Solutions (SaaS)
  • Evidence of polished work examples or portfolio highly preferred
  • Strong written and verbal communication skills with the ability to present solutions to clients
  • Strong attention to detail
  • Strong problem-solving skills; ability to simplify complex situations
  • Strong relationship management skills with all levels
  • Ability to design functional user interfaces for web-based products
  • Proficient in creating wireframes and high fidelity mockups
  • Working knowledge of design system and workflows
  • Ability to deliver high degree of customer satisfaction
  • Comfortable working in a matrixed organization
  • Comfortable working with ambiguity and change

Education:

  • Bachelor's degree in Design or related field or demonstrated work experience

We Take Care of Our People

NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Canada +/- 0 hours, and 1 other timezone

About NewRocket

Learn more about NewRocket and their company culture.

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We help enterprise leaders. Our extensive business and industry experience combined with our deep ServiceNow technical expertise allows us to better serve our clients. We Go Beyond Workflows™ to help our clients transform their enterprise into a place where employees flourish, customers thrive and people matter.

The Go-to ServiceNow Partner for Global Enterprise Leaders

As change is constant, workflows alone can't solve new challenges. As a top global ServiceNow partner, we help enterprise leaders tackle tough business challenges and navigate change with confidence.

We’re Business Strategists

We know that it takes a holistic, strategic approach to get the most out of ServiceNow – an approach that puts your business needs at the center.

We’re ServiceNow Problem Solvers

We’ve spent decades working with the ServiceNow platform, and we know how to engineer solutions that bring real results.

We’re a Global Team that Understands Your Industry

We have more than platform expertise – we have vast industry and regional knowledge. And we understand how to apply ServiceNow to solve your specific industry challenges.

Employee benefits

Learn about the employee benefits and perks provided at NewRocket.

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Retirement benefits

401(k) to help you invest in your future.

Flexible paid time off

Take as much time off as you want as long as it doesn't interfere with your ability to do your work.

View NewRocket's employee benefits
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NewRocket

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NewRocket hiring Senior ServiceNow UX/UI Designer • Remote (Work from Home) | Himalayas