Engineering Manager, Open Connect Site Reliability Engineering

At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.

How do you spark joy in hundreds of millions of people? It starts with a vision - that technology can give voice to stories around the world. In delivering those much-loved stories, Netflix is responsible for a significant portion of global internet traffic.To steward that responsibility, we work collaboratively with ISPs to deploy Open Connect, Netflix’s Content Delivery Network (CDN), our in-house custom-built network and server infrastructure responsible for delivering 100% of Netflix's video traffic.

In addition to streaming video delivery, Open Connect Appliances (OCAs) are ideally situated to also improve the latency between clients and the Netflix services running on AWS. The Open Connect Edge Accelerator is taking advantage of the highly geo-distributed nature of Open Connect to improve the quality of experience. It is the entry point for device and website traffic, putting it on the critical path to delivering and monitoring our product experiences.

The Role

We are seeking an experienced engineering leader to head the SRE team responsible for our Edge Accelerator and CDN DDoS protection services. In this role, you will define and execute the team’s roadmap with a strong focus on reliability, resilience, performance, latency measurement, traffic steering, failover mechanisms, protocol optimizations, and DDoS detection and mitigation.

This position requires building strong partnerships with senior engineering and operations leaders. The ideal candidate has substantial experience leading SRE teams and supporting large scale CDN edge or cloud ingress infrastructure, with deep expertise in both technical implementation and team leadership.

You Are

• An empathetic and humble leader with deep expertise to draw on, combined with a natural curiosity to learn more

• Someone who keeps their technical skills sharp with meaningful engineering work

• Capable of looking past immediate specifications, synthesizing requirements, and collaborating to design forward looking solutions that span across multiple applications

• Capable of working in a highly collaborative environment alongside your teammates, development and network engineering teams, partners, and project managers

• Articulate in communicating opportunities for continuous improvements to existing systems with a clear understanding of the impact on the business.

Required Skills

• Thorough technical understanding of internet architecture, video streaming, and related topics

• Deep technical expertise in designing, building, operating, and optimizing large scale 24/7 production systems

• Experience leading an SRE team accountable for the reliability of large scale, highly efficient distributed content delivery or cloud infrastructure services, with a focus on edge acceleration and DDoS protection

• Exceptional communication, cross-discipline collaboration, and leadership skills

Things that show what we work on and how we think

• Netflix Networking: Beating the Speed of Light with Intelligent Request Routing

• FreeBSD optimization used by Netflix to serve 800 Gb/s from a single server

• Resiliency Practices in Managing CDN

• Measuring Real-Life Latency of the Internet: A Netflix Story

• Mastering Near-Real Time Telemetry and Big Data

Does this sound interesting? Or does this sound interesting but intimidating? Please don’t self-select out, let’s figure it out together. We’d love to talk to you!

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusionis a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.