United States onlyManage day-to-day operations of the POS lab, oversee hardware/software inventory, develop and enforce lab SOPs, lead functional, regression, performance, and acceptance testing, ensure compliance with PCI DSS, EMV, and card-brand mandates, test and validate security patches, encryption updates, and payment configurations, troubleshoot issues involving forecourt connectivity, dispenser firmware, authorization logic, prepay/postpay behavior, and loyalty redemption, serve as an escalation point for complex customer-facing issues, communicate with store managers, franchisees, or field technicians, gather customer feedback, work with customer experience teams, act as a subject-matter expert and primary contact for vendors, engineers, retail operations, and cybersecurity, maintain detailed test records, defect logs, and release reports, analyze recurring issues, propose enhancements, implement process automation, and improved testing methodologies.
Requirements
- Bachelor's degree in IT, Computer Science, Engineering, or related field, or equivalent experience.
- 5+ years working with POS systems, payment technologies, retail IT, or QA.
- Experience in convenience or fuel retail strongly preferred.
- Strong knowledge of EMV, PCI DSS, POS environments, and forecourt systems.
- Excellent communication skills for engaging with both technical teams and customer-facing personnel.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
Germany only
United Kingdom only
Serbia only
Saudi Arabia only
Italy only