United States onlyAs a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.
These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.
Position Summary
This role is on the Communications team, where you'll work with people across the company to tell clear, compelling stories that demonstrate Nava's impact and approach for external audiences. To get a sense of some of the writing you’ll help produce, check out Nava’s Insights, Case Studies, and Toolkits on our website: https://www.navapbc.com/ .
Please include a portfolio of writing samples with your application. Applications without a portfolio will not be considered.
What You’ll Do
- Work closely with Editorial Manager, teammates and other partners to translate business, technical and policy jargon into clear, compelling stories that show Nava's impact and approach
- Support the development and adoption of Nava’s voice and tone
- Help build relationships with publications to publish stories by Nava team members and/or about Nava’s work
- Support content development for communications initiatives like events, partnerships, newsletters, and social media
- Copyedit a variety of materials: from landscape reports to case studies to proposals
- Conducts competitive research and iterates content strategies based on audience needs
- Uses voice and tone guide to develop content that delivers results and reaches company’s target audience
- Works with Communications Designer to deliver collateral that's on brand
- Collaborates with Communications leadership to ensure our content roadmap is grounded in Nava's brand strategy
- Contributes to the communications strategy and plan to raise visibility, awareness, and preference for Nava
- Tracks and analyzes content to optimize results
- Pitches Nava content to external publications, conferences, etc
- Can identify and communicate content gaps based on strategy and existing content/source material
- Can conduct interviews to extract source content
- Ability to synthesize information and decisions from multiple stakeholders
- Technical, business or policy knowledge is not required, but you should have an ear for plain language
Required skills
- Experience: 2-4 years of writing experience, with a portfolio that demonstrates your ability
- Excellent writing and copy editing skills
- Solid research and interviewing skills
- Effective collaborator and communicator
- Ability to prioritize tasks and meet deadlinesAn ear for plain language
- Familiarity with AP style
- Media experience, either pitching stories or writing
Perks working with Nava● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 floating holidays, and unlimited sick leave.● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.● Employee wellness program: Access our comprehensive Employee Wellness Program.● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.● Fertility support: Benefit from fertility support and treatment options.● Sabbatical leave: We offer a sabbatical leave program.● 401k contributions: We match 4% of your salary in 401k contributions.● Flexible work arrangements: We offer flexible work arrangements to suit your needs.● Home office setup: Receive assistance with your home office setup and a monthly phone allowance.● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).● Learning and development: Access our comprehensive learning and development program.● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.● Equity stock options: Benefit from equity stock options.● Employee referral program: Participate in our employee referral program.● Commuter benefits: Enjoy commuter benefits.● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.
LocationYou can work in a hybrid work arrangement from one of Nava’s offices in NYC, DC, or San Francisco. We also have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, North Carolina, Nevada, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Virginia, Washington, Wisconsin.
*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time.
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Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.
Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
