National Veterinary AssociatesNA

HR Business Partner- Field

National Veterinary Associates (NVA) is a global pet care organization that owns and operates a large network of general practice veterinary hospitals, equine hospitals, and pet resorts, focused on providing progressive and compassionate care.

National Veterinary Associates

Employee count: 5000+

Salary: 90k-130k USD

United States only

Job Description

Job Summary:

The HRBP is both a strategic and hands-on position that provides comprehensive full cycle human resources support to our field operations and veterinary hospital teams. As a trusted advisor, this role serves as a coach to people leaders and supports the execution of HR programs including HR compliance, employee relations, performance management, talent development, employee engagement, total rewards, and employee retention. The HRBP will also be responsible for leading and developing a team of onsite HR managers to ensure they are focused and provide value-added support to our hospital teams across their assigned divisions.

The ideal candidate is a self-motivated, resourceful, critical thinker who enjoys working in a collaborative team environment, builds trusting relationships, executes on deliverables and can create and implement HR strategies that add value to the business.

This position requires regular travel within their divisions to our hospital sites with remote work during non-travel weeks.

Key Duties and Responsibilities:

  • Work with the Senior HR Business Partner to develop a division strategy incorporating the regional strategy
  • Build credibility and trust by developing impactful people strategies using data-based insights, business acumen, best practices, and industry trends to address business challenges.
  • Work with operations leaders to identify current and future business needs and evaluate bench strength for key positions and planned growth.
  • Support leaders in the execution of talent review, succession planning and employee development plans.
  • Develop and lead the field HR team including HR Managers/Generalists.
  • Work with on site HR team members to build the people plans.
  • Coach and work with Division Leaders and OSMs.
  • Identify and drive the communication and sharing of best practices across hospitals and groups to facilitate continuous improvement.
  • Champion culture and work closely with operations leaders to improve work relationships, build morale, and increase engagement and retention.
  • Provide guidance and coaching to leaders on employee-relations and performance management issues, escalating when necessary. Ensure performance issues are documented and delivered with appropriate feedback and recommended level of disciplinary action.
  • Lead and manage employee relations investigations and consult with legal counsel as appropriate.
  • Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification to leaders with day-to-day responsibilities for managing employees, reducing legal risk.
  • Other duties as assigned.

Skills/Requirements:

  • Bachelor's degree in human resource management or a related field; PHR/SPHR preferred.
  • 4+ years of progressive HR experience handling employee relations, performance management, talent management and employee engagement; Experience leading teams and developing HR strategies.
  • Demonstrated ability to be an influential and credible leader who proactively provides support, follow-up, and execution to ensure teams achieve results.
  • Excellent verbal and written communication skills; able to adapt communication style within all levels of the organization.
  • Strong business acumen with the ability to translate ideas into actionable items.
  • Demonstrated ability to work in and manage ambiguity – dealing with issues that do not always have a process or a system in place.
  • Capable of executing in a rapidly changing, complex work environment.
  • Proven ability with strong use of judgment to identify and anticipate issues, client needs and establish appropriate plans to resolve issues.
  • Travel required; frequency will depend on business needs (up to 50%).

Physical Requirements:

  • Able to sit, stand, walk for extended periods of time
  • Able to perform all duties and responsibilities as described
  • Able to function as a team member within veterinary hospital setting
  • Able to be positive, supportive and encouraging as needed
  • Able to travel as needed between multiple sites
  • Able to travel as required to attend a variety of meetings within the US

** ETHOS leadership reserves the right to change the job requirements as necessary to meet the operational needs of the organization and local hospital sites.**

Job Title: Human Resources Business Partner

Division: ETHOS

Position Status: Full-time; salary

Direct Reports:Yes

The base salary range for this full-time position is $90,000-$130,000. Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers competitive compensation along with a comprehensive benefits package, including medical, dental, and vision benefits, vacation, sick leave, 401(k), and more depending on location. Your recruiter can provide more information about compensation and benefits for your specific location during the application process.

*This role is not open to receiving agency candidates and any contingent submissions will not be honored.


Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.

Our commitments to the industry, the profession, our teammates, and our patients, will not change, and in fact will be stronger than ever, as we forge new ground as this new dynamic community.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, EVH provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 90k-130k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About National Veterinary Associates

Learn more about National Veterinary Associates and their company culture.

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We are National Veterinary Associates (NVA), a community deeply rooted in our love for animals and the dedicated people who care for them. Our journey began in 1996, founded by a veterinarian, Dr. Stanley Creighton, with a clear vision: to support local veterinary practices and empower them to deliver the highest quality medical care. For over 25 years, we've been building a global family of general practice, emergency, equine, and specialty veterinary hospitals, as well as pet resorts. Our core belief is that medicine is best practiced at the local level, where veterinarians can tailor their services to the specific needs of their communities. We champion this vision by providing our partner hospitals with robust support in areas like recruitment, IT, marketing, finance, and human resources, allowing them to focus on what they do best – caring for pets.

Our mission is to improve the comfort and well-being of pets by fostering an environment of progressive and compassionate care. We achieve this by creating a collaborative network where knowledge and best practices are shared across our individual hospitals and pet resorts, promoting sustainable growth and innovation. We understand that each practice has its own unique culture and identity, and we're committed to preserving that individuality while offering the resources and expertise of a larger organization. Whether it's through providing access to a national medical database, offering training and education for staff, or supporting emerging research, we strive to help our hospitals achieve their individual medical goals. We are more than just a business; we are a collective of animal lovers, united by an abiding admiration for the veterinary teams who dedicate their lives to animal health. Our commitment extends to advancing the veterinary profession as a whole, ensuring that pets receive exceptional care for years to come. Recently, NVA formed two distinct businesses, with Ethos Veterinary Health focusing on specialty and emergency hospitals, while NVA continues to oversee general practice veterinary hospitals, equine hospitals, and pet resorts, ensuring broad access to high-quality care for all pet owners.

Employee benefits

Learn about the employee benefits and perks provided at National Veterinary Associates.

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Wellness Plan

NVA Canada offers a Wellness Plan.

Employee Assistance Program

Free access to short term counseling.

Disability Insurance

NVA offers disability insurance benefits.

Paid sick leave

NVA provides paid sick leave for eligible employees.

View National Veterinary Associates's employee benefits
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National Veterinary Associates

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