Product Marketing Manager

Narvar is growing! We are looking for a high-energy, execution-oriented Product Marketing Manager to join our growing PMM function. At Narvar, we empower leading retailers to transform the post-purchase experience with our AI-driven SaaS platform. Our solutions help ecommerce businesses drive loyalty, reduce operational costs, and unlock new revenue streams after the buy button. We’re scaling fast and looking for a talented Product Marketing Manager to accelerate our growth with mid-market and enterprise clients.

About the team

• The Product Marketing team’s role at Narvar is to deeply understand our market and customer needs, and use this insight to help inform our product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth
• Product Marketing is a highly cross-functional role at Narvar, partnering closely with Product and Engineering, Sales, Customer Success, Design, and Marketing to name a few
• Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch
• Product Marketing is beholden to the same goals as our GTM partners. We are laser-focused on driving company growth through the awareness, adoption, and usage of our products
• We look for creative, analytical, and detail-oriented product marketers with strong communication, relationship building, and project management skills

The Role

As a Product Marketing Manager, you will be the bridge between our product, sales, and customer success teams-owning the go-to-market strategy for our AI-powered post-purchase solutions. You’ll craft compelling messaging, enable our sales team, and drive adoption among ecommerce retailers who demand best-in-class post-purchase experiences.

Key Responsibilities

• Go-to-Market Execution: Develop and execute go-to-market strategies for new features/betas and product launches, ensuring alignment with sales, product, and customer success teams.
• Positioning & Messaging: Craft clear, differentiated messaging and value propositions tailored to mid-market and enterprise ecommerce retailers.
• Sales Enablement: Create and maintain sales collateral (decks, one-pagers, competitive battlecards, case studies) for your owned product area(s) and deliver effective training to empower the sales team.
• Market Intelligence: Conduct competitive analysis, market research, and customer interviews to inform product positioning and influence the product roadmap.
• Content Development: Collaborate with demand generation and content teams to produce thought leadership, blog posts, webinars, and customer stories that highlight our AI-powered solutions.
• Customer Advocacy: Identify and develop customer reference programs and case studies to support sales and marketing efforts.
• Performance Tracking: Measure and report on the effectiveness of product marketing initiatives to drive continuous improvement.

Requirements

• 3–5 years of experience in product marketing, preferably in B2B SaaS or ecommerce technology
• Solid understanding of ecommerce operations, post-purchase workflows, and the retail technology landscape
• Proven track record of launching products or features and driving adoption in mid-market or enterprise segments
• Exceptional written and verbal communication skills; experience crafting messaging for technical and non-technical audiences
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
• Experience working cross-functionally with sales, product, and customer success teams
• Analytical mindset; comfortable using data to inform decisions and measure impact
• Bonus: Experience marketing AI-powered or machine learning-based solutions

What We Offer

• Competitive compensation and equity package
• Comprehensive health, dental, and vision benefits
• Flexible work arrangements (remote/hybrid)
• Generous PTO and paid parental leave
• Opportunity to shape the future of post-purchase ecommerce with cutting-edge AI

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1500+ other brands. With hubs in San Francisco, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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