Company Description
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!
Job Description
- Gather and evaluate social media and online conversations pertinent to CPG clients and convert this data into actionable insights.
- Collect and analyze behavioral data.
- Uncover pain points and desires to identify potential opportunities for the client to innovate and enhance their user's experience.
- Document meeting discussions with comprehensive summaries, ensuring the inclusion of all tasks, deliverables, outstanding topics, and conclusions.
- Support operational tasks at client offices and promptly identifying irregularities in reports and data sources.
- Develop actionable insights and recommendations, adhering to project timelines, and monitoring current best practices.
- Distill analyses into concise recommendations that can be presented to various levels of audiences, including the executive level
- Mandatory: Basic knowledge of quantitative and qualitative research methodologies and methods applied to marketing.
Qualifications
- Bachelor's Degree in Journalism, Communications, Marketing, Market Research/Insights, Psychology, economics or Business.
- High sense of urgency.
- Solid understanding of online analytics, social listening and digital metrics.
- Proficient with web analytics concepts and tools
- Ability to thrive in a discipline where tools, technology and skills are constantly evolving
- Independent time management and prioritization skills (preferred)
- Excellent writing and verbal communications skills with a proven ability to summarize and present complex findings clearly and concisely both written and spoken in English, Portuguese preferred.
- A team player in a fast-paced, complex, and sometimes ambiguous business environment.
- Strong data interpretation skills with the ability to translate findings into meaningful and compelling stories
- Strong attention to detail
- Time management, critical thinking, and design thinking.
- Experience with CPG, Advertising/Marketing Research/Media Agencies is strongly preferred.
- Basic knowledge of Social Listening platforms such as: TalkWalker, BrandWatch, FanPageKarma, Infegy, Netbase.