United States onlyOffsite Senior Medical Secretary - Otolaryngology - Mount Sinai West - Full Time - Day
The Senior Offsite Medical Secretary provides secretarial support to the supervising physician in an offsite practice setting. Responsibilities include a high volume of telephones, reception, check in, registration, scheduling coordination, including OR scheduling and confirmation, authorization/precertification, chart preparation and maintenance, and all other duties as assigned. Prepare stat reports and maintain up to date logs and provide follow up. Work directly with Supervisor and Administration to maintain physician schedule up to date on daily basis.
1. Clerical, reception and telephone support for practice. Take detailed clinical phone messages for clinical team.
2. May schedule and coordinate appointments for patients within practice and with outside specialties.
3. Acquires insurance authorizations for procedures and tests ordered by physician.
4. May enter orders into the electronic medical record (EMR) system or prepare prescription refill requests on behalf of the physician, subject to review and approval.
5. Maintains logging system as required for tracking test results.
6. May be responsible for check in and registration.
7. Assist in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
8. Prepares patient charts, reviewing for appropriate and needed records.
9. May create pre-admissions and obtain necessary consent forms for scheduling purposes.
10. Retrieves physician correspondence from dictation service and edit where necessary.
11. May schedule surgeries/procedures or work in conjunction with Surgical Coordinator team to verifying times with patients; preparing charts, pre-admissions and consent forms as necessary.
12. Prepares physicians mail correspondence and may retrieve mail from mail room.
13. Helps direct patient flow during practice hours and may room patients.
14. Discuss payment arrangements with patients prior to office procedures/visits, in coordination with the surgery finance authorization team.
15. May order supplies, review stock of supplies, or put away supplies.
16. Collect patients copayment/account balance, as well as needed insurance referrals.
17. May process specimens for in office procedures, completing necessary requisitions with MD approval, and ensuring specimen is sent to appropriate department for review.
18. Assist with credentialing as needed.
19. May compile documents for surgical billing packages (i.e. surgical encounter forms, insurance information, consents, etc..)
20. Maintains, adjusts and confirms patient office schedule.
21. May participate in revenue cycle processes.
22. May perform medical scribe functions.
23. Payment posting and record keeping.
24. May open and close physician schedules, and work to build template or make changes as needed.
25. May perform various screenings and confirmation calls in advance of clinic session.
26. Assist supervisor/manager with staff schedules and coverage.
27. If qualified, may be responsible for Medical Assistant duties, such as performing venipuncture and/or EKGs, accompanying patients to exam/procedure room, assisting patients as needed with walking, transferring and dressing, as well as collecting specimens and point of care testing, preparing for exam, etc. May assist physicians with various procedures, takes vital signs, relays instructions to patients and or families; answers calls and provides pertinent information.
28. Performs other duties as assigned
- Associates Degree or High School Diploma/GED plus 2 years of related experience. Graduate of a Medical Assistant Program if performing clinical duties. Certified Medical Assistant required if performing Medical Assistant duties
- 5+ years of administrative experience, preferably in a health care/practice environment
Collective bargaining unit: SEIU 1199-SLW-Ambulatory
Compensation Statement
The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $26.27 - $28.82 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
SEIU 1199 Ambulatory Agreement at MS St. Luke's and MS West (Offsites), BDP - Otolaryngology - WST, Mount Sinai West
Strength Through Diversity
The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:
- Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
- Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
- Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.
We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.
Explore more about this opportunity and how you can help us write a new chapter in our history!
“About the Mount Sinai Health System:
Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes approximately 7,400 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 14 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression. We are passionately committed to addressing racism and its effects on our faculty, staff, students, trainees, patients, visitors, and the communities we serve. Our goal is for Mount Sinai to become an anti-racist health care and learning institution that intentionally addresses structural racism.”
