Senior RevOps Analyst

About MoEngage

MoEngage Inc. is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just seven years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Traveloka, Bukalapak, Kredivo, Vodafone, Oyo, Airtel, McAfee, MoEngage has over 250+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Singapore, Berlin, Jakarta, and Bengaluru.

About the role:

MoEngage is seeking a skilled Senior Revenue Operations Analyst with a strong foundation in Salesforce and data governance to join our team. As a Senior Revenue Operations Analyst, you will be instrumental in optimizing our revenue operations processes, analyzing data, and providing insights to drive revenue growth and operational efficiency. The ideal candidate will have a minimum of 2 years of experience in Sales Operations, with a robust background in using Salesforce for reporting and dashboards, as well as a keen understanding of data governance principles.

Roles and Responsibilities:

• Utilize Salesforce and Tableau to create and maintain dashboards, reports, and visualisations to track key revenue metrics and provide actionable insights.

• Analyze revenue data to identify trends, patterns, and opportunities for improvement, and present findings to stakeholders.

• Support the revenue team by providing data-driven recommendations and insights to optimize revenue performance and drive growth.

• Conduct regular audits of revenue data to ensure accuracy and completeness.

• Identify and implement process improvements to enhance revenue efficiency and effectiveness.

• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Customer Success, to develop and implement revenue operations strategies and processes.

• Provide training and support to revenue teams on the effective use of Salesforce, Tableau and other revenue tools.

• Variable Pay design and processing for Sales and other sales supporting functions.

• AI automation projects to improve sales data hygiene and processes in terms of Opportunity movement.

Requirements:

• Minimum of 2 years of experience in Sales Operations, preferably in a SaaS or technology company.

• Experience managing major CRM, Marketing Automation, and related applications such as Salesforce, Hubspot, Marketo, etc.

• Proficiency in data visualization and analysis tools like Tableau.

• Understanding of data modelling and forecasting techniques.

• Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.

• Strong attention to detail and accuracy in data analysis and reporting.

• Excellent communication and presentation skills, with the ability to effectively convey complex information to stakeholders.

• Proven ability to work collaboratively in a cross-functional team environment.

• Ability to manage multiple projects and prioritize tasks effectively.

• A team player and a relationship builder, with the ability to evaluate potential solutions based on their impact on the overall business, knowing you may make some people’s jobs more difficult while bettering the company as a whole.