Canada onlyMoeGo is hiring an Inbound Sales & Onboarding Manager to lead the Sales and Onboarding function for customers proactively reaching out to MoeGo. The role requires leading a team, developing systems and coaching, and owning the onboarding process for small business customers.
Requirements
- 3+ years in B2B SaaS sales, onboarding, implementation, customer success, support leadership, or a closely related customer-facing role.
- 1+ years people leadership experience, or strong evidence of leading coaching and performance management in practice.
- Strong coaching fundamentals: you can raise capability through feedback, practice, and standards.
- Proven ability to run difficult conversations and hold accountability professionally.
- Calm escalation leadership under pressure, with strong emotional intelligence.
- Data fluency: you can define metrics, interpret trends, and build criteria for reporting (including logic-based filters).
- Systems mindset: you can turn messy reality into repeatable processes and team rhythms.
- Strong cross-functional collaboration with Product, Engineering, Support, CS, and Ops.
- Schedule flexibility for weekly evening collaboration with a China-based team.
Benefits
- Flexible benefit plans to employees and their family members at no cost to the employees
- 401(k) matching
United States