Accounts Receivable Manager

About the Team

As a member of the Financial Reporting & Controls team, you will be responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 1-2 days a week in office culture as our baseline.

About the Role

We are looking for a talented, self-motivated Accounts Receivable Manager to lead Miro’s global Accounts Receivable function. Reporting to the Head of Revenue Accounting & Operations, this role will be responsible for the processes, policies, and systems around our billing, collections, and cash application activities. Additionally, this role will collaborate with cross-functional stakeholders to drive improvements to Miro’s Accounts Receivable processes and build the foundation for scaling Miro’s financial operations.

What you’ll do

• Oversee Miro’s global Accounts Receivable function, including billing, collections, and cash application.
• Manage, support, and develop a team of 5 Accounts Receivable Analysts, based in the United States and Armenia. Foster a positive team culture, with a focus on collaboration, empathy, customer experience, and operational excellence.
• Ensure timely and accurate invoicing, including compliance with customer billing requirements.
• Oversee collections activities, set targets, and monitor aging balances. Develop frameworks, strategies, and policies to reduce outstanding receivables and write-offs.
• Drive continuous improvements to Accounts Receivable processes to enhance accuracy, efficiency, and scalability. Apply industry best practices and lead the implementation of new billing models and systems.
• Develop, monitor, and analyze Accounts Receivable KPIs and implement strategies to optimize performance.
• Serve as a subject matter expert on Accounts Receivable, providing guidance, training, and support to the AR team and stakeholders across the organization.

What you’ll need

• 7+ years of experience in Billing or Accounts Receivable, with at least 3 years managing a team
• Bachelor’s degree in Accounting, Finance, or similar
• Strong knowledge of B2B SaaS billing processes, challenges, and best practices
• High proficiency in Excel, recurring billing systems, and ERP systems (Netsuite preferred)
• Exceptional leadership and communication skills, with the proven ability to develop a high-performing team, build strong relationships with cross-functional partners, and collaborate effectively in a distributed work environment.
• Strong work ethic and ability to thrive in a fast-paced environment
• Proactive problem solver, actively seeking out and implementing solutions to complex challenges

What's in it for you

• 401k matching + Competitive equity package
• Excellent Medical, Dental and Vision health benefits
• Fertility & Family Forming Benefits
• Flexible time off
• Lunch, snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Up to $2,000 of charitable donation matches each year
  
  

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro:

• Youtube: https://www.youtube.com/@lifeatmiro
• Blog: https://miro.com/careers/life-at-miro/all/
• Instagram: https://www.instagram.com/mirohq/

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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