Technology Consultant

Are you ready to seize an opportunity to drive leading edge technology solutions with the customer? Do you value deploying and working on the latest solutions with real world impact? Do you thrive by mentoring and leading by example? Would you love to help us accelerate the transformation towards data-driven organizations? Do you want to join an elite and distinguished team?

The Public Sector Service Line helps our Public Sector customers accelerate their digital transformations. This work is crucial to our government customers and to the citizens they support. We are on the front lines of innovation, working side-by-side with our Public Sector customers to deliver value across the entirety of their digital transformation journey.

As a Technology consultant you will work with the latest technologies to design, build, optimize data-centric solutions, and help our customers unlock the value of their data. We apply our broad and deep technology combined with a demonstrated industry knowledge. As part of our team, you will deliver solutions to customers around the world. You will play a key role in allowing out clients to maximize their investment in Microsoft technology and introduce them to emerging technologies and solutions – to grow and optimize their business. To be successful, you will take advantage of our community of consultants, through sharing solutions and utilizing your early access to technology. You’ll be part of something bigger, through unleashing the power of data and crafting solutions to meet customer needs. You will provide technical leadership for other consultant teams and engage in the complete lifecycle of large data-driven projects. Your key to success is your passion for customers, demonstrated through professionalism and striving for excellence in all aspects of the customer experience: understanding and optimizing databases and data visualization, designing and developing solutions, and delivering with high quality on challenging engagements.

This role is 100% remote with 25% travel expected domestically and internationally.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Pre-Sales Support

· Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.

Technical Delivery

· Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.

· Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements.

· Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).

· Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation.

· Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues.

· Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.

Intellectual Property Management

· Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.

Business Development

· Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

Readiness

· Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.

Operational Excellence

· Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).

Other

• Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business

o OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years work experience in relevant area of business.
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

Technology Consulting IC3 - The typical base pay range for this role across Canada is CAD $74,500 - CAD $140,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until May 12, 2024

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.