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Itinerary Planning Specialist - Remote

Welcome to Medium, where words matter. Medium taps into the brains of the world’s most insightful writers, thinkers, and storytellers to bring you the smartest takes on topics that matter.

Medium

Employee count: 201-500

Salary: 45k-65k USD

United States only

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About the Role:We are seeking a detail-oriented Itinerary Planning Specialist – Remote to support clients with trip planning, itinerary coordination, and reservation assistance. This role focuses on providing organized, professional support throughout the planning process while ensuring a smooth and positive client experience.This is a remote opportunity ideal for individuals who are highly organized, client-focused, and interested in itinerary planning within a structured, supportive environment.Key Responsibilities:Assist with planning and organizing customized itineraries based on client preferencesSupport the coordination of reservations, schedules, and travel-related detailsCommunicate with clients to gather information and provide timely updatesMaintain accurate records, confirmations, and itinerary documentationCollaborate with internal systems and tools to manage planning workflowsProvide general support to ensure a seamless and well-organized experience for clientsQualifications:Strong organizational and time-management skillsExcellent written and verbal communication abilitiesComfortable working independently in a remote settingDetail-oriented with the ability to manage multiple requests efficientlyBasic computer proficiency and willingness to learn new platformsPrevious experience in customer support, scheduling, or coordination is a plus, but not requiredWhat We Offer:Fully remote opportunity with flexible schedulingStructured onboarding and ongoing trainingAccess to planning tools, resources, and support systemsA collaborative and professional remote work environmentOpportunity to develop skills in itinerary planning and client supportWork Environment:This role is performed remotely using company-supported systems and communication tools. Training and guidance are provided to ensure confidence and consistency in the role.Salary:$45,000 - $65,000 a year#J-18808-Ljbffr

About the job

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Job type

Full Time

Experience level

Salary

Salary: 45k-65k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Medium

Learn more about Medium and their company culture.

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Welcome to Medium, where words matter. Medium taps into the brains of the world’s most insightful writers, thinkers, and storytellers to bring you the smartest takes on topics that matter. So whatever your interest, you can always find fresh thinking and unique perspectives.

We believe:

  • Great ideas can come from anywhere

  • People create better things together

  • Design matters at a deep level

We also care deeply about how media shapes the lives of individuals and the decisions of society — and we think it can be better.

We have a world-class engineering and design team, which we are looking to grow slowly and deliberately. Let us know if you're interested.

Employee benefits

Learn about the employee benefits and perks provided at Medium.

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Paid parental leave

Primary and secondary parental leave.

Retirement benefits

401(k) to help you invest in your future.

Learning and development budget

We have a generous education budget for each employee.

Healthcare benefits

Medium covers 100% of its employee's health premiums, and 70% of the premiums for their dependents

View Medium's employee benefits
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Medium

Company size

201-500 employees

Founded in

2012

Chief executive officer

Ev Williams

Employees live in

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