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Cruise Booking Agent | Remote

Welcome to Medium, where words matter. Medium taps into the brains of the world’s most insightful writers, thinkers, and storytellers to bring you the smartest takes on topics that matter.

Medium

Employee count: 201-500

Salary: 25k-75k USD

United States only

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Virtual Cruise Booking AgentJob Type: Full-time / Part-time / RemoteLocation: Remote (Work from Home)About Us:We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.Job Summary:We are looking for a detail-oriented and customer-focused Virtual Cruise Booking Agent to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients' preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.Key Responsibilities:Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.Process bookings and payments while ensuring accuracy and compliance with company policies.Maintain strong relationships with clients by offering personalized service and follow-ups.Stay updated on cruise line promotions, policies, and travel regulations.Collaborate with cruise partners to secure the best deals and exclusive perks for clients.Address client concerns and troubleshoot any booking-related issues professionally.Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations.Qualifications:Previous experience in travel sales, reservations, or customer service (preferred but not required).Strong knowledge of cruise lines, destinations, and travel industry trends.Excellent verbal and written communication skills.Ability to multitask and manage multiple bookings efficiently.Sales-oriented mindset with a passion for helping clients plan memorable vacations.Proficiency with online booking systems, CRM software, and Microsoft Office Suite.Self-motivated and able to work independently in a remote environment.Certification in travel or cruise industry (e.g., CLIA certification) is a plus.Benefits:Flexible work schedule with remote opportunities.Exclusive travel discounts and industry perks.Ongoing training and professional development.Career growth opportunities within the company.$25,000 - $75,000 a yearHow to Apply:If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today by submitting your resume and a brief cover letter outlining your relevant experience and enthusiasm for the role.#J-18808-Ljbffr

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Full Time

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Salary

Salary: 25k-75k USD

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United States +/- 0 hours

About Medium

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Welcome to Medium, where words matter. Medium taps into the brains of the world’s most insightful writers, thinkers, and storytellers to bring you the smartest takes on topics that matter. So whatever your interest, you can always find fresh thinking and unique perspectives.

We believe:

  • Great ideas can come from anywhere

  • People create better things together

  • Design matters at a deep level

We also care deeply about how media shapes the lives of individuals and the decisions of society — and we think it can be better.

We have a world-class engineering and design team, which we are looking to grow slowly and deliberately. Let us know if you're interested.

Employee benefits

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Paid parental leave

Primary and secondary parental leave.

Retirement benefits

401(k) to help you invest in your future.

Learning and development budget

We have a generous education budget for each employee.

Healthcare benefits

Medium covers 100% of its employee's health premiums, and 70% of the premiums for their dependents

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Medium

Company size

201-500 employees

Founded in

2012

Chief executive officer

Ev Williams

Employees live in

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