Customer Technical Support Engineer (FTC) - French Speaker

Masabi makes city transport smarter by simplifying ticketing and streamlining fare collection, validation and management for transport providers across all modes of public transportation. We are at the forefront of the shift away from the cost and hassle of handling cash and issuing physical ticket media, enabling passengers to use what they have in their pockets to travel.

Masabi has come a long way since launching the first mobile ticketing application with Chiltern Railways in 2007. Since then, we have gone on to revolutionise how the transport industry views ticketing. With the launch of our SaaS platform Justride in 2012, we began helping transport providers around the globe give their passengers a better journey experience and help reduce the cost of fare collection.

Our cloud-based, multi-format platform, Justride, facilitates the use of various fare media, including mobile tickets, contactless credit cards, smartcards, paper barcodes and more. Once deployed, other transportation and best-of-breed can be added, building a MaaS (Mobility-as-a-Service) offering with the public transit agency at its core. Tickets can be sold via branded apps, web portals or SDKs integrated into 3rd party services; all linked together through the Justride back office.

Our Justride platform has won numerous awards and is in use in over 150 locations worldwide, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Melbourne, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.