United States onlyMalwarebytes believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, Malwarebytes has grown beyond malware remediation to ensuring cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team!
Malwarebytes is looking for...
We want somebody with a real passion of defending the cyberworld. You’ll be part of a team providing professional cybersecurity services for Malwarebytes customers, helping to defend and remediate against all manner of cyber threats. It’s more than a job, it’s a mission.
Malwarebytes MDR Analysts detect, contain, and remediate advanced threats to protect our customers. You will be primarily focused on real-time incident detection, validation, remediation, and reporting.
What You’ll Do:
- Support 24/7/365 Managed Detection and Response efforts:
- Monitor and analyze log data and/or alerts generated by Malwarebytes security technologies in real-time; escalate and report validated security incidents to our customers.
- Investigate and validate alerts.
- Handle incidents as defined in playbooks and standard operating procedures and advise our customers on remediation actions.
- Escalate difficult or complex issues to more experienced staff, as appropriate.
- Prepare incident reporting for customers outlining the threat, its characteristics, and possible remediation activities.
- Provide peer review for incident reporting.
- Maintain knowledge of current cyber threat actor tools, techniques, and procedures (TTPs).
- Manage and track customer issues and requests.
- Identify opportunities for process improvement.
- Support the Malwarebytes product development team by providing input to continuously improve our products.
- Partner with cross-functional technical teams to share expertise, research threats, and implement solutions.
- Compile and document observed threat activity for use by Malwarebytes intelligence analysts.
- Handle high pressure situations in a productive and professional manner.
Requirements
- 1 or more years of related work experience.
- Bachelor's Degree required in Cybersecurity, Computer Engineering, Information Security, Computer Science, or a related technical discipline (or 2+ years of related experience).
- Ability to be self-directed, taking initiative and executing tasks independently.
- Solid knowledge of Windows, MacOS and Linux environments.
- Solid knowledge of IP networking and network security fundamentals, including Intrusion Detection.
- Solid understanding of computer security principles and the cyber security threat landscape, including technical knowledge about the most prevalent vulnerabilities, threats, attack methods, and infection vectors.
- Excellent verbal and written communication skills and collaborative attitude.
- Experience working in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities.
- Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment.
- Strong customer service and interpersonal skills.
- Strong technical and troubleshooting skills.
- Handle high pressure situations in a productive and professional manner.
- Ability to maintain confidentiality with sensitive data.
Nice to Have:
- Prior experience working in a SOC or Managed Security Service Provider (MSSP) setting is a plus.
- Past work experience in a similar role.
- Experience/Expertise with SOAR tools highly desired.
- Applicable Industry Certifications, such as:
- CompTIA Security+
- GIAC Certified Incident Handler (GCIH)
- GIAC Certified Intrusion Analyst (GCIA)
- Advanced Degree or Academic Certificate in computer security related field.
- Endpoint detection product experience.
- Experience and knowledge of public cloud environments, specifically AWS and Azure.
- Strong understanding of network protocols coupled with experience with web proxies, web application firewalls, and vulnerability assessment tools.
- Familiarity with common network vulnerability/penetration testing tools.
Benefits
- An opportunity to do something great for yourself and the world
- A great work environment that supports growth, development, and most importantly having fun!
- Comprehensive medical, dental, vision, and life insurance coverage
- Competitive salary
- 401k + company match
- Open Time Off Policy
- Employee Referral Bonus Program
- Wellness programs
Applicants have rights under the Federal Employment Laws:
- Employee Polygraph Protection Act
- Know Your Rights: Discrimination is Illegal
- Family and Medical Leave Act (FMLA)
Expected salary range for this role is $70,000 - $83,000 based on experience and location
