MajescoMA

Specialist, LMS Administration

Majesco provides innovative insurance software solutions aimed at modernizing and transforming the insurance industry.

Majesco

Employee count: 1001-5000

India only

Job Title: LMS Administrator (Specialist, Enterprise Education, JB4)
Department: Talent Development & Education
Reports To: Chief Learning Officer
Location: Remote (India - Mumbai preferred)

About the Role

We are seeking a detail-oriented, technically savvy Learning Management System (LMS) Administrator to join our Talent Development & Education team. This role is critical to the success of our internal and external training programs, with a primary focus on system administration, reporting, and collaborative program execution within Schoox and Skillable (virtual labs) platforms.

You’ll be responsible for configuring, maintaining, and enhancing our LMS and lab applications while collaborating with instructional designers, IT teams, and business leaders to deliver a seamless learning experience.

Key Responsibilities

Schoox LMS Administration

  • Configure and optimize Schoox to align with organizational strategy and training roadmaps.
  • Conduct monthly user audits and resolve data anomalies with internal partners.
  • Program, publish, and maintain courses, learning plans, and file assets.
  • Collaborate with instructional designers, onboarding leads, and business units to launch training initiatives.
  • Monitor platform performance and coordinate issue resolution with Schoox Support.
  • Participate in weekly meetings with the Schoox Customer Success team to drive ongoing platform improvements.

Skillable Virtual Lab Administration

  • Maintain administrator permissions and assist in data management.
  • Document, track, and report on all active labs in iLearn

Reporting & Analytics

  • Create monthly user, course, and lab activity reports
  • Build launch tracking reports for newly published courses
  • Respond to ad-hoc data requests from business and executive leadership
  • Analyze survey and lab usage data and translate insights into actionable stories
  • Support annual SOC audits with required training system data

Stakeholder Consulting & Collaboration

  • Serve as a consultative partner to HR, IT, and other business stakeholders
  • Assist in planning and communicating new training programs
  • Review and test course materials in collaboration with the instructional design team and business partners
  • Draft course-related announcements, emails, and internal articles (e.g., intranet publications)

Technical Support

  • Monitor and respond to user inquiries via email during IST business hours and overlapping US Eastern business hours
  • Organize incoming communication into the shared inbox file structure

Tools You’ll Use

  • Schoox LMS
  • Skillable (virtual labs)
  • Microsoft Office Suite (Excel, PowerPoint, Word, OneNote)
  • Microsoft Forms & Planner
  • Adobe Acrobat Pro
  • Miro
  • Snagit
  • Visio
  • Guidde

What We’re Looking For

  • 8+ years of experience administering an LMS (Schoox preferred or similar platforms)
  • Strong attention to detail and organizational skills
  • Intermediate proficiency in Excel (pivot tables, VLOOKUP, etc.) and data analysis
  • Excellent written and verbal communication
  • Experience in building and interpreting training reports and KPIs
  • Customer service mindset with a collaborative approach
  • Familiarity with eLearning tools, virtual labs, or system integration is a plus

Nice to Have

  • Experience with Skillable or hands-on technical lab environments
  • Background in corporate learning, instructional design, or technical training
  • Prior experience with compliance reporting or system audits
  • Insurance industry experience

Why Join Us

At Majesco, we are redefining the future of insurance through digital transformation. Our Talent Development & Education team plays a vital role in enabling this journey by equipping our employees and partners with the knowledge and skills they need to succeed. As our LMS Administrator, you’ll help build the foundation for an empowered, learning-driven culture across the globe.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About Majesco

Learn more about Majesco and their company culture.

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Majesco is a global provider of core insurance software, consulting, and services for insurance business transformation. The company delivers software solutions that help insurers modernize and innovate to build the future of their businesses. Majesco's solutions integrate digital capabilities, including GenAI powered insurance data analytics, enabling insurance companies to enhance their operational efficiencies and improve customer experiences.

Founded in 1982, Majesco has established itself as a partner for more than 350 insurers across various segments, including startups, MGAs, and some of the largest insurance corporations worldwide. The company's innovative approach has led to over 1,000 successful implementations. With 90% of its clients utilizing cloud-based solutions, Majesco is well-positioned to facilitate the digital transformation necessary for insurers to thrive in an increasingly competitive market.

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