Jr Analyst, Deal Operations

Job Description:

A Junior Deal Operations Analyst is a sales enabler for a group of sales reps, who drives activity that crafts a streamlined sales motion for the organization. They provide rapid response to sales reps for core deliverables that drive sales results, including: customer price quotes, territory reporting, sales collateral, desktop research, and operational support as vital. They help optimize sales activity, identify process improvement focus areas, and collaborate across multiple stakeholder organizations to drive sales revenue.

Who you’re committed to being:

• You are Self-motivated and a self-starter.

• Accountable to complete work in an efficient and complete manner

• You are detail oriented

• Continually looking for ways to streamline and improve processes

• You enjoy learning and are open to new ways of doing things.

• When communicating you are self-aware, insightful, and proactive.

• You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

• Drive coordination and support resourcing for the sales territory.

• Work closely with sales teams to achieve Pluralsight’s sales goals.

• Provide pre-sales client support as needed.

• Learn and maintain in-depth knowledge of the Pluralsight platform.

• Collaborate with Sales Operations and other enabling support teams to ensure an enabled Sales and Customer Success team.

• Coordinate with Finance and Legal teams to ensure contract and invoice alignment to sales orders.

• Provide quotes to prospective customers as advised by the Sales team.

• Assist reps and customers with vendor form agreements and other administrative tasks related to sales process.

• Aide customers in navigating the MSA (Master Services Agreement) process.

• Provide process and tool expertise that enable the Sales and Success teams to achieve sales goals Research and find data to support individual and comprehensive selling activities.

• Look for areas of improvement within the systems and process to further enable efficiency Operate as primary field and inside support resource, providing task offloading as needed.

Experience you’ll bring:

• Salesforce experience a plus.

• Proficiency in MS Office applications (e.g. Word, PowerPoint, Excel) is preferred.

• Proficiency in Google Suite applications (e.g. Docs, Sheets, Slides) is a plus.

• Forward-thinking, collaborative and team-oriented attitude with the ability to think outside of the box.

Requirements:

• Bachelor’s degree as a minimum qualification is mandatory.

• Excellent communication skills

• Candidate is required to work in night shift as this role will cover North America region. (Mandatory).

• Strong learning mindset, eager to grow, adapt, and continuously improve in a dynamic environment.

• Experience working as a key support member in a fast-paced, technical sales team environment Ability to build, work within, and improve structured processes.

• Proficiency in service and interpersonal support

• Ability to optimally prioritize and deliver on critical needs in a timely manner.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location.

• We’re mission-driven and values-guided.

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement:

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

Please be aware of recruiting scams that may impersonate Pluralsight. These unauthorized parties may use our name, logo, and employee information to solicit personal information or payments from job seekers under the guise of employment offers. Please note the following:

• Pluralsight will only contact candidates through official channels, such as emails from the @pluralsight.com domain or direct messages via our verified profiles (e.g., LinkedIn).

• We will never request payment, banking information, or personal documents (such as your social security number or passport) as part of the application process.

• All legitimate Pluralsight job openings are posted on our Careers page, and our hiring process is outlined in detail on our How We Hire page.

If you receive a suspicious message claiming to be from or about Pluralsight, we encourage you to contact us directly via [email protected] to verify its authenticity.