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Product Manager

Every year, billions of dollars are set aside by your local, state, and federal representatives to make it easier for anybody to build a small business and turn their dream into reality.

MainStreet

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Every year, billions of dollars are set aside by your local, state, and federal representatives to make it easier for anybody to build a small business and turn their dream into reality.

But while governments might be great at governing, they’re terrible at marketing. These billions sit unclaimed, waiting for founders to discover them. We want to fix that, and we need your help.

The opportunity

MainStreet is looking for a Product Manager to help our customers discover, apply for, and claim government credits that can help them to thrive.

You’ll determine the strategy and requirements for new initiatives, working closely with engineering, design, and operations teams to lead projects from conception through launch.

If you love solving our customers’ hardest problems and coordinating across the organization to make it happen, this role is for you.

What you’ll do

  • Define requirements for new features that will address core customer needs

  • Work with designers and engineers to execute and launch key features

  • Collaborate with cross-functional teams including sales, marketing, operations, finance, and customer success to coordinate launches and ongoing product success

What we’re looking for

  • 3+ years of product management experience

  • Strong customer empathy and ability to derive product requirements from user needs

  • A willingness to learn on the job and take on tasks as needed

  • Excellent written and verbal communication skills

  • Ability to work independently and communicate with video chat software, such as Zoom

  • Familiarity with accounting or economic development a plus

  • Computer science background or similar experience preferred

You will thrive if

  • You enjoy building things from zero to one

  • You have a passion for helping small businesses and startups succeed

  • You can seamlessly transition between thinking about long-term, high level strategy to intricate details of product behavior

  • You operate under a service mindset — we’re here to serve our customers, not our egos

  • You enjoy turning complex problems into elegant solutions

About MainStreet

What we do

We make these tax credits easy as butter. MainStreet pairs companies & employees with hundreds of local, state, and federal tax programs. Then we do all the paperwork to get companies what they’re owed in minutes, vs the dozens of hours it would otherwise take.

The average company gets $51,040… in the first year. In cash. 

We just announced our $60M Series A, led by SignalFire. We’re backed by an incredible community of partners, operators, and founders, including Ryan Hoover (Product Hunt founder), Ashton Kutcher’s Sound Ventures, Des Traynor (Intercom cofounder), Gradient (a Google Venture Fund), Ron Conway’s fund SV Angel, and Tusk Ventures. 

How we think about diversity

We try to make sure the diversity of our customers is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities — we end up building a better experience for everyone who uses MainStreet.

We know we need to be intentional in our hiring practices in order to overcome systemic biases we may be blind to. So, if your lived experience has given you a unique perspective on business, startups, or any other aspect of our business – even if you don’t meet all the requirements – please still apply and let us know so we can make sure your application gets the attention it deserves.

About this role

January 29th, 2022

August 6th, 2021

Full Time

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About MainStreet

Learn about MainStreet and their company culture.

View company profile

We're here to help every entrepreneur push the world forward.

Startups and founders have shaped America's economic landscape for the better. We're committed to helping all 30 million+ businesses in the US get back what they're owed so they can keep pushing us forward.

Company culture requires commitment. We work every day to live up to what we value most.

We won’t stop until we've helped every small business. We come to work because we believe that we can fundamentally reshape America's economic landscape. We pursue big bets in service of our customers, and when we hit headwinds we find a path forward.

We’re a backyard BBQ kind of company. Whether on Zoom or literally in each other’s backyards, joining MainStreet feels like joining a gathering of old friends. We’re committed to making sure the diversity of our customers is reflected in the team that serves them.

We are each responsible for the team's success. Integrity, respect, and trust form the bottom line - we know that we can't succeed if we don't do what is right every. single. time. We’re humble as individuals so that we can accomplish great things together.

We trust you to do you. We work hard, but not at the expense of everything else in life. We’re each trusted to do what’s best for us, our team, and for MainStreet. We prioritize relentlessly and support each other’s boundaries so we can all do our best work sustainably.

We move as fast as our customers do. We set "impossible" goals, test new ideas, and support our people to take smart risks. We deliver results quickly, inviting feedback, and continuously iterating to co-create the best version of everything we build.

Tech stack

Learn about the technology and tools that MainStreet uses.

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