Luminary Group is seeking a talented Field Application Specialist to join our client and provide technical expertise and support to customers in the bioprocessing industry across Central Europe. As a Field Application Specialist, you will play a crucial role in delivering innovative bioprocessing solutions and ensuring customer satisfaction. Join us and be part of an organization that is making a difference in the development of life-saving therapies.
Responsibilities:
- Collaborate with the sales team to identify and qualify opportunities for bioprocessing solutions, providing technical expertise and support throughout the sales process.
- Deliver product demonstrations, trainings, and workshops to educate customers on the usage and benefits of bioprocessing products and technologies.
- Provide on-site technical support to customers, troubleshooting technical issues, and optimizing the performance of bioprocessing systems.
- Develop strong relationships with key stakeholders in customer organizations, serving as a trusted advisor and developing customized solutions to meet their specific needs.
- Stay up-to-date with industry trends and advancements in bioprocessing, attending conferences and training programs to continuously enhance your knowledge and skills.
- Collect and analyze customer feedback and market intelligence to provide insights for product development, marketing strategies, and future business opportunities.
- Collaborate with cross-functional teams including R&D, Marketing, and Technical Support to ensure customer satisfaction and contribute to the improvement of products and services.
- Prepare technical documentation, including user manuals, application notes, and technical presentations.
Requirements
- Bachelor's or Master's degree in Biotechnology, Bioengineering, or a related field.
- Minimum of [number] years of experience in a technical role within the bioprocessing industry.
- Strong knowledge and hands-on experience with bioprocessing systems and technologies.
- Excellent communication and presentation skills, with the ability to effectively convey technical information to diverse audiences.
- Demonstrated ability to build relationships and collaborate with customers and internal stakeholders.
- Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues and propose effective solutions.
- Ability to work independently and manage multiple projects and priorities.
- Willingness to travel within Central Europe and occasionally internationally as required.
- Fluency in English is required, knowledge of additional European languages is a plus.