Lucidworks hiring DevOps Engineer, Search • Remote (Work from Home) | Himalayas
LucidworksLU

DevOps Engineer, Search

Lucidworks is an enterprise search technology company that provides an AI-powered platform for building search and discovery applications. They specialize in solutions for commerce, customer service, and workplace applications.

Lucidworks

Employee count: 201-500

Salary: 2230k-3066k INR

India only
Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including American Airlines, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Team

Our Cloud Platform team manages Fusion clusters for Lucidworks’ public cloud customers. As part of the Cloud Platform team, you will be key in our customers’ success in providing value to their customers through the power of search. We are looking for someone who can help move our cloud platform forward and make it easier to handle more and more customers through the power of automation.

About the Role

The Cloud Operations Team is responsible for providing a robust platform for our Managed Fusion customers. As an Operations Engineer, you will develop and employ DevOps best practices and tools to create, deploy, monitor, and maintain production infrastructures for customers. We operate at large scale using cutting-edge cloud computing technologies, and on mission-critical projects that can make or break customers’ success. If you thrive in high-impact situations and enjoy solving complex operational challenges without sacrificing uptime, we want to hear from you.
Please note: This role requires availability to work any 8-hour shift within our operating hours of 9:30 AM – 9:30 PM, including weekends. Shifts will vary and may alternate, but will not exceed 8 hours per day. Flexibility is essential as schedules may change based on business needs.

Responsibilities

  • Build the automation tools that ensure our internal and external customers receive resources quickly and efficiently while making our team’s lives easier
  • Work closely with engineering teams to deliver a high quality product to our customers that meets all of their needs
  • Aim for at least 99.9% uptime across all of our managed customers
  • Work on several major projects including automating parts of our infrastructure, creating new monitors and alerts, creating new tooling for both team consumption and company consumption, etc.
  • Take ownership of Lucidworks’ company-wide cloud-first initiative by making the onboarding process for new customers as smooth as possible for them
  • Engage with team members in a fast-paced, Agile environment
  • Collaborate effectively with international development teams
  • Uphold the core values, policies, and procedures of Lucidworks
  • Maintain a consistent work schedule, including a 1:00 PM – 9:30 PM shift and availability to work at least one weekend day per week and an on-call schedule.

Our stack

  • Python
  • Terraform
  • Kubernetes
  • Helm
  • Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE)
  • Golang
  • ArgoCD
  • Prometheus and Grafana
  • GitHub Actions
  • Loki
  • Rootly
  • Solr

Skills & Qualifications

  • 5+ years professional DevOps experience at a PaaS or SaaS company.
  • Experience with Search technologies such as Apache Lucene/Solr or other search technologies like Elastic is required
  • Knowledge of containerization and container orchestration (2+ years of Kubernetes experience required wih istio, kops, helm, etc as a bonus).
  • Experience operating JVM-based applications at scale (garbage collection analysis, heap tuning, etc).
  • Experience with large-scale distributed systems management; maintain hundreds to thousands of instances across multiple cloud environments.
  • Familiarity with developing SaaS infrastructure, and the SaaS deployment model.
  • Willingness to participate in on-call rotation, serving as the first line of defense for our customers.
  • Acceptable background check
Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.
Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 2230k-3066k INR

Location requirements

Hiring timezones

India +/- 0 hours

About Lucidworks

Learn more about Lucidworks and their company culture.

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Lucidworks began its journey in 2007, initially under the name Lucid Imagination, before rebranding to Lucidworks in 2012. The company was founded by a team of technical visionaries including Marc Krellenstein, Grant Ingersoll, Erik Hatcher, and Yonik Seeley, with guidance from advisor Doug Cutting. From its inception, Lucidworks was driven by a simple yet powerful belief: finding information shouldn't be a difficult task. This core principle has guided the company's evolution as it set out to transform how organizations access and utilize their data. The early years focused on pioneering open-source search technologies, laying a foundation built on Apache Lucene and Apache Solr.

Over the next decade, Lucidworks consistently pushed the boundaries of enterprise search, transforming complex data into actionable insights. This dedication to innovation led to the development of their flagship platform, Lucidworks Fusion, first released in September 2014. Fusion integrated Apache Solr with Apache Spark, providing a robust platform for building sophisticated search and discovery applications. The company's growth was further accelerated by strategic acquisitions, such as Twigkit in 2017, which enhanced user experience capabilities and was integrated into Fusion as App Studio. Lucidworks has a history of partnering with major organizations, like Reddit in 2017, to revolutionize their search functionalities. The company has also been recognized by industry analysts like Forrester and Gartner, underscoring its leadership in the search and discovery space. Today, Lucidworks continues to empower global B2B and B2C commerce, knowledge management, and product discovery with its AI-powered search solutions, helping businesses turn their data into a strategic advantage and deliver exceptional digital experiences.

Employee benefits

Learn about the employee benefits and perks provided at Lucidworks.

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Generous PTO and Time Off

Generous PTO policy.

Various leave policies

Various leave policies.

Paid Maternity and Parental Leave

We believe in the importance of parental leaves.

Flexible Team Work

Support for you working from home, one of our offices, or the mix that works for you.

View Lucidworks's employee benefits
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