Logistics Management InstituteLI

Senior ServiceNow Implementation Specialist

LMI is a consultancy dedicated to improving the business of government, drawing from deep expertise in advanced analytics, digital services, logistics, and management advisory services. Established in 1961, LMI is a trusted third party to federal civilian and defense agencies.

Logistics Management Institute

Employee count: 1001-5000

Salary: 109k-189k USD

United States only

Overview

LMI is seeking a skilled Senior ServiceNow Implementation Specialist for a Federal DoD client. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior.

Responsibilities

Responsibilities:

  • Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments
  • Work with Agile teams and methodologies in a virtual environment.
  • Develop a good understanding of the customer’s ServiceNow business needs.
  • Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow
  • Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform.
  • Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders
  • Implement ServiceNow modules for multiple customers.
  • Implement configurations and customizations for multiple customers.
  • Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces.

Qualifications

Required Experience

  • This position requires ten (10) or more years’ work experience.
  • Five (5) or more years’ experience in the administration, configuration, or implementation of the ServiceNow platform or applications.
  • Training and certification in Agile methods
  • Demonstrated experience with the implementation of ServiceNow in on or more of these ServiceNow: Strategic Portfolio Management (SPM) domain and Integrated Risk Management
  • Demonstrated experience implement ServiceNow modules to clients in the US Federal Government
  • Experience in ServiceNow application implementation and deployment
  • Active Secret Clearance - note that only US Citizens can obtain a clearance
  • Some travel may be required within CONUS only
  • Undergraduate degree required. Degree in engineering, finance, economics, operations research, mathematics, or a related discipline preferred.

Desired Certifications

  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist

Target Salary Range- $109,242 - $189,108

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances. 

EEO Statement

LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 109k-189k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Logistics Management Institute

Learn more about Logistics Management Institute and their company culture.

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Logistics Management Institute (LMI) is a consultancy dedicated to powering a future-ready, high-performing government. Drawing from deep expertise in digital and analytic solutions, logistics, and management advisory services, LMI delivers integrated capabilities that incorporate emerging technologies and are tailored to customers' unique mission needs. The company is backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies.

LMI combines a legacy of over 60 years of federal expertise with an innovation ecosystem to minimize time to value and accelerate mission success. The organization emphasizes agile development and human-centered design, enabling agencies to experience solutions faster and conquer their toughest challenges sooner. LMI energizes bright minds with emerging technologies to inspire creative solutioning and push the boundaries of capability, advancing the pace of progress for its customers. The company is committed to its workforce, investing significantly in training, development, and tuition assistance to ensure its team remains at the forefront of innovation. LMI's core values include a mission focus, ensuring customers achieve success, and innovation, applying emerging concepts with a legacy of expertise to elevate customer capabilities and redefine mission speed. LMI has a strong commitment to corporate citizenship and creating an engaged workplace where innovators connect, collaborate, and thrive.

Employee benefits

Learn about the employee benefits and perks provided at Logistics Management Institute.

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Flexible Work Schedules

LMI offers flexible work schedules.

Remote Work Opportunities

LMI offers remote work opportunities.

Retirement Package

Generous company match for retirement package. Eligible employees can begin contributing immediately.

Discretionary Time Off

Discretionary time off policy for salaried employees to take the time needed to stay healthy and happy.

View Logistics Management Institute's employee benefits
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Logistics Management Institute hiring Senior ServiceNow Implementation Specialist • Remote (Work from Home) | Himalayas