Delivery Manager

About us

LLInformatics is a forward-thinking IT consulting firm, trusted by clients across Europe and North America. We specialize in delivering complex projects on time, with exceptional quality, and always meeting the highest compliance standards. Our remote-first team of 100+ experts is passionate about building cutting-edge digital products that drive real results. With a focus on data-driven decisions, measurable outcomes, and a strategic mindset, we’re raising the bar in our industry—backed by a strong, collaborative work culture that fuels our success.

About the role

​​The Delivery Manager will play a critical role in ensuring the successful delivery of projects and services to clients. This position will require strong leadership, communication, and project management skills. The Delivery Manager will be responsible for managing client projects and/or accounts, serving as a bridge between the internal LLI team and the client, and overseeing the execution of projects within budget and timeline constraints.

In this independent role, the Delivery Manager will manage LLI teams engaged in the company’s initiatives, fostering unity and enhancing the organizational culture.

Contract Type: B2B

Location: Remote/Warsaw

Your tasks and responsibilities

🔹 Client Account Management:

• Serve as the main point of contact for assigned projects/accounts, ensuring client needs are met and expectations managed.

• Build strong client relationships, identify growth opportunities, and assist with strategic planning.

• Collaborate with recruitment to address staffing needs.

🔹 Communication Bridge:

• Act as the link between internal teams, clients, and vendors for clear communication.

• Facilitate regular meetings (e.g., daily/weekly standups) to provide updates on progress, challenges, and milestones.

• Resolve client concerns and handle escalations promptly.

🔹 People Management:

• Lead and mentor project teams, promoting a collaborative and productive work environment.

• Foster LLI’s company culture and uphold core values.

• Conduct one-on-one meetings, and 360-degree feedback sessions, and resolve team conflicts to boost performance.

🔹 Project Management:

• Plan, execute, and deliver projects on time, within budget, and to quality standards.

• Manage project budgets, track costs, and develop resource allocation plans to optimize team tasks.

• Perform tasks within the project team according to the area of responsibility.

• Cooperate with clients on a daily basis to successfully execute tasks and meet objectives.

• Provide technical support to the PoC team and projects (so called after sales process).

🔹 Co-Creation & Continuous Improvement:

• Actively contribute to shaping and improving LLI’s processes, tools, and ways of working. Have a real impact on how projects are organized and how our work culture evolves.

🔹 Performance Tracking and Reporting:

• Monitor and analyze KPIs on delivery, client satisfaction, and team performance.

• Prepare reports and risk assessments, using metrics to identify and implement improvements.

• Define the requirements of the Delivery Management role for the entire Principal’s organization.

Requirements

✅ Minimum 4 years of experience in a similar position

✅ Proven team management skills, with the ability to lead, mentor, and motivate diverse teams.

✅ Strong client orientation, with a focus on understanding and addressing client needs effectively.

✅ Strong technical background and understanding of the software development process and best practices

✅ Solid understanding and practical experience with Agile and Lean methodologies.

✅ Excellent communication skills, with a demonstrated ability to collaborate effectively across teams and stakeholders.

✅ Exceptional organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines in a dynamic, fast-paced environment.

✅ Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.

✅ Proven ability to manage project budgets, timelines, and resources to ensure successful delivery.

✅ Analytical mindset, with experience tracking KPIs, generating actionable insights, and driving continuous improvement.

✅ Experience in fostering company culture and ensuring team alignment with organizational values.

✅ Strategic thinking skills to identify growth opportunities and support long-term client and business objectives.

✅ Proficiency in English at a minimum of C1 level.

Why join us?

🔹 Flexible Working Hours – We focus on results! Manage your time, keep your team informed about your availability, and attend key meetings.

🔹 Work from Anywhere – Choose your ideal setup! Work 100% remotely within the EU, go hybrid, or enjoy our Warsaw office, fully equipped for productivity.

🔹 Comprehensive Onboarding – From day one, we ensure you feel comfortable and supported, so you can quickly become part of the team.

🔹 Flat Structure – We value initiative and open communication. Every voice matters here!
🔹 Real Impact on How We Work – You’ll have the opportunity to shape our processes, tools, and ways of working. Your ideas won’t be left in a drawer—they will directly influence daily collaboration and the effectiveness of the entire team.

🔹 Positive Company Culture & Team Spirit – We create an environment where everyone feels appreciated and comfortable.

🔹 Modern Work Methods – We use cutting-edge project management techniques inspired by the IT world.

🔹 Transparent Communication – Regular 360° feedback sessions and mentor support to help you grow.

🔹 Top-Notch Equipment – Get a MacBook for your work. If you choose to work from our Warsaw office, you'll also have access to a 34” (16:9) widescreen monitor and an ergonomic standing desk.

🔹 Weekly English Lessons – Optional classes with a native speaker to help you improve your skills.

Recruitment Process:

1st Stage: 30-minute video interview with one of our recruitment team members.

2nd Stage: 1.5-hour video call with our management.

Please include the following GDPR clause in your CV:

I hereby consent to my personal data being processed by Łukasz Łażewski Informatics SKA for the purpose of considering my application for the role I have applied.

and the OPTIONAL one:

I hereby consent to my personal data being processed by Łukasz Łażewski Informatics SKA in order to consider my application in future recruitment processes.