United States onlyJoin us and help shape the future of AI by architecting next-generation knowledge systems.
Values we look for:
Unwavering Integrity with Purpose: We operate with complete honesty and stay true to our mission. Our work isn't just a job – it's driven by genuine passion and deep alignment with our goals.
Resourceful Innovation: We thrive in any environment, turning constraints into opportunities. Our ability to adapt and find creative solutions with limited resources sets us apart.
Exceptional Drive & Execution: We combine sharp intellect with relentless execution. Smart thinking alone isn't enough – we pride ourselves on turning great ideas into real results.
Elevate & Empower: We believe in collective growth. Success means lifting those around us, sharing knowledge, and helping our teammates reach their full potential.
Deep Expertise: We value and cultivate deep domain knowledge. True innovation comes from mastering our craft and understanding the nuances of our field.
About the Role:
We're seeking an AI Engineer, Customer Facing to serve as a technical advisor and implementation partner for our customers. In this role, you'll bridge the gap between our AI platform capabilities and enterprise business needs, architecting and deploying solutions that deliver measurable value.
Responsibilities:
Partner with enterprise customers to identify high-value use cases and architect AI solutions that align with their business objectives
Design and develop proof-of-concept implementations and technical prototypes to demonstrate platform capabilities
Guide customers through the full lifecycle of AI implementation - from ideation and architecture to deployment and scale
Provide technical leadership in customer workshops, solution design sessions, and implementation reviews
Collaborate with Product and Engineering teams to translate customer feedback into platform improvements
Create technical documentation, implementation guides, and best practices
Support customer onboarding and ensure successful adoption of our AI platform
Travel occasionally to customer sites for workshops and relationship building
Required Qualifications:
5+ years of technical experience in solution architecture, sales engineering, or customer engineering roles
Strong programming skills in Python and familiarity with modern development tools and practices
Hands-on experience building and deploying production AI/ML applications
Proven track record of driving technical solutions in enterprise environments
Excellence in technical communication with both technical and business stakeholders
Experience in solution architecture and system design
Strong understanding of enterprise security, compliance, and scaling requirements
Ability to balance competing priorities and execute in ambiguous environments
Preferred Qualifications:
Experience with LLM applications and RAG architectures
Background in technical pre-sales or customer-facing engineering
Experience with TypeScript/JavaScript and frontend development
Track record of developing enterprise-grade solutions
Location:
We offer a hybrid-friendly culture based out of our downtown San Francisco office.
Why Join Us?
Impactful Mission: Work on innovative AI products that redefine how knowledge is accessed and utilized.
Collaborative Team: Join a team of passionate individuals committed to pushing the boundaries of technology.
Growth Opportunities: Be at the forefront of the AI revolution, with ample opportunities to grow alongside our scaling organization.
Additional Benefits:
Competitive base salary and equity compensation
Comprehensive medical/dental/vision coverage for you and your family
Unlimited paid time off policy
Daily catered lunch and snacks in the San Francisco office
