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LevelUpLE

Web Designer (UI/UX)

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Philippines only

Company Overview

LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.

Position Overview

This is a role for a strategic visual storyteller. As a Senior UI/UX Designer, you will be the visual heart of our projects, relied upon to grasp the core essence of our B2B SaaS clients' brands and communicate it compellingly through the web. You will be responsible for turning complex business challenges into clear, engaging, and high-performing web experiences. Working directly with our founders and strategists, you’ll translate client goals and brand identity into powerful visual systems that guide users to action. You will live in Figma, but your impact will be seen directly in our clients' growth and pipeline.

Key Responsibilities

  • Lead the design of new website concepts and guide the strategic redesign of key pages to drive user action.
  • Craft high-impact, conversion-focused landing pages that turn website traffic into qualified leads.
  • Develop mood boards and create comprehensive UX/UI kits in Figma that establish a clear, compelling visual direction for every project.
  • Build and maintain scalable design systems that ensure brand consistency and efficiency across all digital touchpoints.
  • Collaborate closely with our development and SEO teams to ensure your designs are not only beautiful but also technically sound and optimized for performance.

Qualifications & Skills

  • A minimum of 5 years of professional UI/UX design experience, with a portfolio that showcases your expertise in a B2B agency or in-house at a SaaS company.
  • Complete mastery of Figma. You live and breathe its components, auto-layout, and prototyping features.
  • A deep understanding that for a B2B SaaS audience, clarity, trust, and function are the foundation of beautiful design.
  • You are a designer who thinks about the entire business pipeline and gets immense satisfaction from seeing your work solve real-world problems.
  • Strong communication skills and the ability to articulate the strategic thinking and brand considerations behind your design decisions.
  • Your portfolio clearly demonstrates your ability to create exceptional web experiences that drive user action and deliver on business objectives.

More Information

  • Fully remote work arrangement

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

View company profile

LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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LevelUp

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LevelUp hiring Web Designer (UI/UX) • Remote (Work from Home) | Himalayas