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LevelUpLE

Founder’s Assistant (Virtual Assistant)

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Philippines only

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Company Overview

LevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.

Position Overview

We are looking for a highly organized and proactive Founder’s Assistant / Virtual Assistant to work directly with the Founder. This is an all-rounder role that supports day-to-day operations, helps manage priorities, and assists across various business needs, including potential technical or automation-related tasks. The ideal candidate is adaptable, resourceful, and comfortable working in a dynamic environment where responsibilities may evolve over time.

Key Responsibilities

  • Manage and organize the Founder’s calendar, priorities, and tasks.
  • Coordinate meetings, travel arrangements, and daily operational requirements.
  • Maintain spreadsheets, databases, and operational trackers.
  • Support technical and automation projects (Zapier, N8N, Excel, scripts).
  • Assist in marketing or content-related tasks (blog updates, content creation, design).
  • Conduct research and support various project-based and ad-hoc initiatives.
  • Proactively identify opportunities to streamline processes and improve workflows.

Qualifications (Must-Haves)

  • Strong organizational skills and excellent time management.
  • Highly self-motivated, proactive, and entrepreneurial mindset.
  • Advanced Excel and calendar management skills.
  • Excellent written and verbal communication in English.
  • Comfortable working independently and managing multiple priorities.

Nice-to-Haves

  • Technical/automation skills: Zapier, N8N, scripting, workflow optimization.
  • Marketing skills: blog management, content creation, or graphic design.
  • Experience supporting founders or executives in a fast-paced environment.

More Information:

  • Reports directly to the Founder.
  • Sole support role with exposure to high-level business priorities and decision-making.
  • Fully remote work arrangement
  • Flexible role with potential to grow into more specialized responsibilities based on skill set and business needs.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

View company profile

LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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LevelUp

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LevelUp hiring Founder’s Assistant (Virtual Assistant) • Remote (Work from Home) | Himalayas