LevelUp hiring Data Analytics & ARR Reporting (part-time) • Remote (Work from Home) | Himalayas
LevelUpLE

Data Analytics & ARR Reporting (part-time)

LevelUp Support specializes in WordPress technical support and staffing solutions, dedicated to helping businesses streamline operations and enhance customer service.

LevelUp

Employee count: 51-200

Philippines only
Company OverviewLevelUp is a specialized BPO company that partners with technology companies across the US, UK, Europe, and Canada to provide tailored outsourcing solutions. For over seven years, we’ve built a reputation for delivering high-quality operational and back-office support, helping our clients scale efficiently. Our team consists of highly skilled and passionate professionals who are dedicated to providing exceptional service, technical expertise, and seamless support to our clients.
Position OverviewWe are seeking a highly analytical and detail-oriented Data Analytics & ARR Reporting to join our team on a part-time basis. This role is ideal for someone who can dedicate full 8-hour workdays during the first week of each month to support our Annual Recurring Revenue (ARR) and subscription-based reporting efforts. The ideal candidate will have a strong grasp of SaaS metrics, revenue data analytics, and business intelligence tools. You will play a key role in tracking, analyzing, and reporting critical revenue data that supports strategic decisions across finance, sales, and growth teams.

Key Responsibilities

  • Monitor and report on ARR metrics including new, upgrade, downgrade, and churned ARR.
  • Build and maintain dashboards using Looker and spreadsheets (Excel/Google Sheets) to present key metrics and trends clearly.
  • Perform data quality checks and identify discrepancies across systems (e.g., CRM, billing, ERP).
  • Assist in creating and maintaining forecasting models and scenario analyses related to revenue growth and churn.
  • Validate data consistency across platforms like Salesforce, NetSuite, Stripe, and BigQuery.
  • Translate complex data into clear insights and actionable recommendations for cross-functional stakeholders.
  • Understand the flow of data from source systems to reporting tools, collaborating with data teams to ensure accuracy.
  • Work closely with finance, sales, and strategy teams to align on revenue metrics, definitions, and reporting cadence.

More Information

  • Fully remote work environment
  • Opportunity to work with a dynamic and collaborative team
  • Equipment provided
  • HMO + 13th month pay


About the job

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Posted on

Job type

Part Time

Experience level

Entry-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About LevelUp

Learn more about LevelUp and their company culture.

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LevelUp Support is a leading provider of WordPress technical support and offshore staffing solutions, focusing primarily on assisting WordPress businesses in their operational demands. Established in 2017, LevelUp has steadily built its reputation as a dependable partner for organizations requiring high-quality customer support without the overhead associated with in-house teams. The company's support office is strategically located in Manila, Philippines, allowing them to tap into a vibrant pool of skilled professionals who are proficient in both technical knowledge and English communication. This global approach enables LevelUp to offer exceptional services at competitive rates, helping WordPress businesses enhance their customer satisfaction and streamline their operations.

LevelUp prides itself on fostering a culture of relentless improvement, a philosophy that extends to its team, known as 'Support Heroes.' Each team member is encouraged to engage in continuous learning and development, which not only elevates their individual skill sets but also enhances the overall quality of support provided to clients. The services offered by LevelUp include managed customer support for theme and plugin developers, white-label support solutions for agencies, and 24/7 maintenance and assistance for WordPress sites. With a robust commitment to client success and a focus on efficiency and effectiveness, LevelUp Support is dedicated to helping businesses thrive in the competitive landscape of online services.

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