Australia onlyCompany Description
Lendi Group is the group born out of the merger of Aussie Home Loans and Lendi. As a Group we operate a multi-brand strategy across Aussie Home Loans and Lendi, pulling together a truly personalised home loans experience for the Australian audience that balances both human support and smart technology.
We’re revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans – for our Customers and Brokers alike.
At Lendi Group we value work life balance. Our flex-first policy enables our team members to choose how they do their best work; home, office, or flex!
Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.
To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/
About the role
This role presents an exhilarating opportunity to spearhead Lendi Group sales & distribution channels in Victoria & Tasmania contributing significantly to the national distribution strategy & Lendi Group business plan. Within this dynamic landscape, Lendi Group brokers operate under the prestigious Lendi & Aussie brands, spanning from independent contractors to multi-store franchisees.
As the GM of Lendi Group Vic/Tas you will be a visionary leader with exceptional influencing skills and a proven track record in elevating sales team performance to new heights.
Job Description
- Drive the performance and growth of all sales channels in Victoria & Tasmania, ensuring alignment with the broader business strategy & operating model.
- Lead, motivate, and strategically manage a diverse team, including Sales Managers, Retail Business Consultants, and essential support services.
- Skilfully influence and engage a network of self-employed independent contractors.
- Navigate complex dynamics, including managing channel conflicts and fostering key strategic partnerships vital to the business's success.
- Foster a cohesive leadership approach in conjunction with the Chief Distribution Office and fellow State Managers, reinforcing alignment with Lendi Group Vision and Values throughout.
- Collaborate the design and lead the implementation initiatives to adjust and reshape the BVP, Business Experience (BX), and economics of the Distribution channels.
- Collaborate with relevant business units to attract top-tier operators and provide industry-leading pathway opportunities.
- Drive a culture of continuous improvement within the distribution team, fostering innovation, creativity, and excellence in execution.
- Foster engagement and commitment within sales teams to drive growth of the Lendi & Aussie brands and business across all channels.
- Provide coaching to Sales Managers to enhance their leadership abilities and uphold consistent customer service standards.
- Implement effective performance management processes to address deviations from required standards or behavioural issues.
- Ensure adequate support resources are available to enable brokers to maximize conversion rates and expand their customer base.
Qualifications
- Experience in a senior relationship management role in the mortgage industry.
- Experience in channel management and franchising advantageous.
- Demonstrated capability to lead a large high-performing Sales team.
- Demonstrated strategic thinking at General Manager level.
- High level communication skills, both written and verbal.
- Confident communicator, able to present ideas to the Executive Team and below.
- Strong interpersonal skills with ability to build and maintain relationships.
Additional Information
- We’re Flex First which means we’ve fully embraced flexible working from home and have metropolitan city offices for those who do want to work from the office.
- We offer extended Paid Parental Leave: we celebrate our growing Lendi Group family with up to 26 weeks leave for primary carers and up to 4 weeks for secondary carers.
- An additional week’s Loyalty Leave each year after reaching 3 years’ service.
We are a people-first company that invests in initiatives to promote a healthy work environment, such as offering an Employee Assistance Program and social groups such as our industry-leading Women in Technology group.
Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.
Lendi Group is a 2023 Circle Back Initiative Employer; we value a positive candidate experience and commit to respond to every applicant. Once we have received your application, we will reach out to you via email.
Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.
