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LendbuzzLE

Loss Prevention Associate

Lendbuzz is an AI-powered auto finance platform that provides car loans to individuals with limited or no U.S. credit history, using machine learning algorithms to assess creditworthiness.

Lendbuzz

Employee count: 201-500

Salary: 46k-54k USD

United States only

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At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

At Lendbuzz, we believe financial opportunities should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We are looking for an outstanding team member to join in managing and coordinating the collection of delinquent payments for auto loan accounts. The hours for this role is 9-6 PM EST.

Key Responsibilities:

  • Perform delinquent account collection calls, emails, or text messages assigned by management

  • Service inbound customer calls pertaining to collections and redemptions

  • Maintain clear and descriptive notes

  • Set up and process one-time payments

  • Prepare delinquent accounts for post repossession process

  • Communicate with clients in a timely and orderly fashion by sending out notices

  • Review accounts that have been referred for repossession and legal actions against debtors

  • Issue written and oral instructions

  • Enforce compliance with Collection Standard of Conduct policies

  • Perform various administrative functions

Key Requirements:

  • Proficiency in both Spanish and English is preferred

  • One plus years' experience with collections in a call center environment

  • Auto collections experience is preferred

  • Previous work in collections, preferably in the automotive industry

  • Outstanding customer, communication and organizational skill

  • High level of integrity

  • Strong sense of teamwork yet able to work independently

  • Able to work from 9-6 PM EST
We believe:
Diversityis a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.
Compassionis a strength. We care about our customers and look to build long-term relationships with them.
Simplicityis a key feature. We work hard to make our forms and processes as painless and intuitive as possible.
Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.
Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.
If you believe these things too then we would love to hear from you!

Background Checks

After an offer is accepted, Lendbuzz conducts a pre-employment background check. Any evaluation of the background check will be subject to an individualized assessment, taking into account the applicant’s or employee’s specific record and the responsibilities and requirements of the particular role.

A Note on Recruiting Outreach

We’ve been made aware of individuals falsely claiming to represent Lendbuzz using lookalike email addresses (eg @lendbuzzcareers.com). Please note that all legitimate emails from our team come from @lendbuzz.com. We will never ask for sensitive information or conduct interviews via messaging apps.

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 46k-54k USD

Experience

1 year minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Lendbuzz

Learn more about Lendbuzz and their company culture.

View company profile

At the heart of Lendbuzz is a culture built on the resolute belief in the promise and power of diversity. This core value permeates every aspect of the company, from its employees to its dealers, partners, and borrowers. Lendbuzz champions the idea that financial opportunity should be more personalized and fair, a mission that drives the development of innovative technologies. These technologies are designed to provide underserved and overlooked borrowers with better access to credit, addressing a critical gap in the traditional financial system. The company was founded in 2015 by Amitay Kalmar and Dan Raviv, who themselves experienced the limitations of lacking a U.S. credit history when they immigrated. This personal experience fueled their goal to use emerging and proprietary technologies to broaden credit access.

Lendbuzz fosters an environment that values independent and critical thinking. The company's culture is guided by several key principles: diversity as a competitive advantage, compassion as a strength, simplicity as a key feature, and honesty and transparency as non-negotiable. They believe in connecting with kindness, creating an understanding and compassionate ecosystem that turns singular moments into a resilient whole. Collaboration is central to their operations; Lendbuzz nurtures an open, honest, and earnest ecosystem where outcomes are the result of cooperation rather than isolation. This collaborative spirit extends to their work with dealership partners, helping them serve a more diverse customer base and, in turn, grow their own businesses. Ultimately, Lendbuzz is dedicated to the idea that financial opportunity belongs to everyone and works every day to improve lives by extending this opportunity. Their commitment is to do the right thing, a simple yet profound idea that guides and inspires their efforts daily.

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Lendbuzz

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