LAEntry Level IT Associate
Responsibilities:Provide remote technical support to clients via phone, email, and remote desktop tools.Troubleshoot and resolve hardware and software issues.Install, configure, and maintain computer systems and peripherals.Assist with network troubleshooting and maintenance.Document support interactions and resolutions accurately.Collaborate with team members to identify and implement process improvements.Stay current with industry trends and technologies to continuously improve skills and knowledge.Qualifications:High school diploma or equivalent; relevant certifications or coursework preferred.Strong problem-solving skills with a keen attention to detail.Excellent communication and customer service skills.Basic understanding of computer hardware, operating systems, and software applications.Familiarity with remote desktop tools and troubleshooting techniques.Ability to work independently and as part of a team in a fast-paced environment.Must live at least 30 miles from Windsor Mill, MD.Benefits:Fully remote position with flexible work hours.Opportunity for growth and advancement within the company.Competitive hourly rate with potential for bonuses.Ongoing training and professional development opportunities.
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About the job
Apply before
Jun 09, 2024
Posted on
Apr 10, 2024
Job type
Full Time
Experience level
Entry-level
Salary
Salary: 42k-42k USD
Location requirements
Hiring timezones
United States +/- 0 hoursAbout Latitude
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