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Kin InsuranceKI

Claims Adjuster

Kin Insurance is reshaping home insurance by combining technology with customer-centered service to make protection accessible and affordable.

Kin Insurance

Employee count: 201-500

United States only

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Kin is seeking a Claims Adjuster with first-party property claims experience to join their growing team. As a Claims Adjuster, you will guide customers through the claims process with empathy and clarity, helping them navigate property damage situations with confidence. You will investigate and manage claims from a variety of perils efficiently and thoroughly to ensure timely, fair resolutions.

Requirements

  • Examining and appropriately interpreting insureds’ policies, forms in force, and other records to determine coverage and extent of company’s liability
  • Keeping active communication with customers throughout the Claims process
  • Drafting, approving, and adjusting estimates of damage and loss amounts
  • Using varying methods of investigation, including taking recorded statements, consulting with police, inspecting property damage, and reviewing documentation
  • Partner with field appraisers to manage home estimates/repairs
  • Estimating cost of repair, replacement, or compensation
  • Writing clear, concise diary notes in addition to setting field assignments, saving contacts, and issuing payments
  • Appropriately applying knowledge of multiple state statutes, including the insurance code of ethics, rules, regulations, and guidelines

Benefits

  • Competitive salary
  • 401(k) with company match up to 4% of eligible earnings
  • Multiple medical plan options, plus dental and vision coverage
  • Company-funded HSA contributions (based on medical plan selection)
  • Company-paid life insurance and short-term disability
  • Employee referral bonuses
  • A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance
  • Access to mental health support and confidential counseling resources
  • Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays
  • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Kin Insurance

Learn more about Kin Insurance and their company culture.

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Kin Insurance, founded in 2016, emerged with a vision to transform home insurance into a solution that caters to the evolving needs of homeowners. While many insurance companies remained anchored in traditional models, Kin recognized that insuring a home is more than just a financial transaction; it embodies the peace of mind that comes from knowing one’s sanctuary is secured by a trusted provider. Our mission is simple yet profound: to change home insurance from what it is to what it should be, enabling our customers to navigate the complexities of modern homeownership with confidence.

At Kin, we have harnessed the power of technology and innovation to create a seamless experience for our customers. Whether someone prefers a do-it-yourself (DIY) approach or seeks assistance from our friendly licensed agents, we cater to all preferences. We prioritize clarity and customization, offering personalized policies that reflect individual needs. Our commitment to affordability is evident, as evidenced by the average savings of over $980 reported by our customers when transitioning to Kin. We’re more than just an insurance provider; we are a partner in safeguarding homes. Our financial fortitude is reinforced through partnerships with Kin Interinsurance Network and Kin Interinsurance Nexus Exchange, both of which boast exceptional stability ratings. As we grow and evolve, we remain committed to our foundational principle: Serving our customers with integrity, transparency, and excellence in every interaction.

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Kin Insurance

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