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KDCIKD

Technical Proposal & Documentation Specialist

KDCI Outsourcing is a Philippine-based BPO company established in 2011, specializing in offshore staffing for creative design, digital content, and eCommerce support.

KDCI

Employee count: 51-200

Philippines only

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KDCI Outsourcing is seeking a Technical Proposal & Documentation Specialist to support the Services Operations team in ensuring quality, consistency, and accuracy across all proposal and technical documentation deliverables. This role focuses on coordinating RFP/RFI responses, maintaining TCS documentation standards, and supporting process improvement initiatives to strengthen KDCI’s operational efficiency. The ideal candidate has strong organizational skills, exceptional attention to detail, and the ability to synthesize inputs from multiple stakeholders into clear, structured, and high-quality outputs.

Responsibilities:

  • Support the preparation and coordination of proposal (RFP/RFI) responses, ensuring consistency, accuracy, and timely submission.

  • Review and update Technical Control Sheets (TCS) and related documentation to align with internal standards and client requirements.

  • Maintain a centralized library of proposal templates, technical content, and best practices for reuse and reference.

  • Collaborate with internal teams to gather information, verify data, and produce compliant, professional-quality documentation.

  • Track deliverables, prepare reports, and assist in internal project management and workflow updates.

  • Provide backup and operational support to senior team members on recurring proposal or documentation tasks.

  • Perform other administrative or coordination duties as needed to support evolving priorities.

Requirements

  • Bachelor’s degree in Business, Communications, English, or a related field.

  • 1–3 years of experience in proposal coordination, documentation, or administrative support roles.

  • Excellent written and verbal English communication skills.

  • Strong command of Microsoft Office 365 (especially Word and Excel); familiarity with SharePoint or Confluence is a plus.

  • High attention to detail, with proven ability to edit, format, and organize complex documents.

  • Strong organizational and multitasking skills with the ability to manage competing deadlines.

  • Proactive, resourceful, and collaborative in cross-functional environments.

Highlights

Support proposal and documentation processes for global operations

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About KDCI

Learn more about KDCI and their company culture.

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What began in 2011 as the vision of seasoned executives with over two decades of business development experience has blossomed into KDCI Outsourcing, a prominent player in the global outsourcing landscape. Officially known as Key Discovery Consulting, Inc., the company was founded with a clear mission: to empower brands across the globe by connecting them with the finest talent the Philippines has to offer. The journey started with a commitment to move beyond simple service provision and to forge true partnerships with clients, a principle that continues to guide the company's ethos. From its operational hub in the bustling Ortigas Center in the Philippines and a fulfillment center in California, KDCI embarked on a path of steady growth, driven by a passion for digital innovation and a dedication to client success.

Over the years, KDCI has carved a niche for itself by specializing in a diverse array of services, including creative design, digital content creation, eCommerce back-office support, and web development. This focus has allowed them to build highly skilled, dedicated teams tailored to the unique needs of each client, whether they are burgeoning startups or established enterprises seeking to accelerate their growth. The company's narrative is one of continuous improvement and adaptation. They have consistently invested in enhancing their processes, embracing new technologies, and, most importantly, nurturing the skills of their employees. This dedication to their team's development has created a culture of expertise and a workforce capable of tackling new challenges head-on. Today, KDCI stands as a testament to its founding vision, a trusted partner for businesses worldwide, helping them to streamline operations, reduce costs, and focus on their core mission of innovation and growth.

Employee benefits

Learn about the employee benefits and perks provided at KDCI.

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5-day Work Week

Standard 5-day work week.

Overtime Pay

Compensates for overtime work.

Performance Bonus

Offers performance-based bonuses.

Vacation & Sick Leaves

Offers paid vacation and sick leaves.

View KDCI's employee benefits
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KDCI

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