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Job MobzJM

People Operations Specialists (remote, contract, East Coast only)

Job Mobz is a global recruitment process outsourcing (RPO) firm founded in 2012, offering a range of talent acquisition solutions including sourcing, screening, EOR services, and executive search to startups and Fortune 500 companies.

Job Mobz

Employee count: 51-200

Salary: 156k-156k USD

United States only

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Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.

What you’ll do

  • Manage high volume of People Services tickets in a Jira-based ticketing system

  • Perform administrative tasks in Workday (HRIS)

  • Execute data entry and spreadsheet-heavy operational work with extremely high accuracy

  • Provide employee-facing support (internal customer service)

  • Support onboarding workflows and contractor onboarding/offboarding as you ramp

  • Identify and implement process improvements, including automation opportunities using AI tools

  • Take on additional operational projects based on team needs

  • East Coast only (firm)
  • Jira and Workday are a MUST
  • At least one startup or high-growth company required
  • 2 to 5 years experience range
  • $75/hr, non-negotiable
  • Ticket management with volume or metrics experience
  • CW lifecycle experience
  • Two 30 min interviews with team members

Nice to have:

  • Ticket resolution metrics on the resume (agent rankings, one-touch rates
  • Process building: playbooks, documentation libraries, or training guides they authored
  • Workday implementation tenant experience
  • Background check administration (Checkr, vendor coordination, escalation workflows)
  • I-9 and compliance documentation experience
  • Cross-functional coordination with Payroll, Legal, or IT

All your information will be kept confidential according to EEO guidelines.

Employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com, which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.

About the job

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Job type

Contractor

Experience level

Salary

Salary: 156k-156k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Job Mobz

Learn more about Job Mobz and their company culture.

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Founded in 2012 by Jesse Tinsley, Job Mobz embarked on its journey with a clear vision: to revolutionize the recruitment landscape. What began as a focused effort to provide on-premise RPO staffing solutions in the Bay Area quickly evolved. The company distinguished itself by prioritizing client and candidate satisfaction, a philosophy that fueled its early growth and established its reputation. Job Mobz's initial specialization was in onsite Recruitment Process Outsourcing (RPO), offering comprehensive services that included sourcing, screening, identifying, and hiring top-tier candidates across various geographies, functions, and timeframes. This foundational expertise allowed the company to cater to a diverse clientele, ranging from early-stage startups to Fortune 500 companies, providing them with high-quality, tailored recruiting services.

As the years progressed, Job Mobz demonstrated a keen ability to adapt and expand. The company broadened its service offerings beyond traditional RPO to include Employer of Record (EOR) services, payroll, and executive search, positioning itself as a global player in the talent acquisition market. This expansion was not merely organic; Job Mobz actively pursued strategic acquisitions and partnerships to enhance its capabilities and market reach. Notable milestones include the merger with Flawless Recruit in May 2023, which brought in expertise in on-demand recruiting. This was followed by the acquisition of Golden Hive RPO from Human Bees in December 2023, a move that significantly increased Job Mobz's scale and solidified its standing as one of the largest RPO firms globally. In August 2023, Job Mobz announced a definitive agreement to acquire key intellectual property from Recruiter.com Group, Inc., including the prestigious Recruiter.com domain, a transaction completed in September 2024. Further expanding its portfolio, Job Mobz acquired Before You Apply in March 2024, a platform focused on passive candidate sourcing and employer branding. These strategic moves underscore Job Mobz's commitment to leveraging technology and innovative solutions to transform the candidate experience and meet the evolving demands of the global workforce. Recognized for its excellence, Job Mobz was named a Bakers Dozen Top RPO provider by HRO Today in 2022, 2023, and (as Job Mobz/Recruiter.com) in 2024.

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