United States onlyJack Henry is seeking a ServiceNow Platform Architect to lead the architectural design and integration of ServiceNow solutions to support evolving business needs.
Requirements
- 13 years of experience in information technology infrastructure development
- At least 7 years of combined experience with ServiceNow (ITSM, ITOM, ITAM, CSM, Integrations, & Discovery)
- ServiceNow Certification as a System Administrator, Implementer, or Developer
- Extensive knowledge and hands-on experience with: Public cloud platforms (Azure, AWS, GCP), Virtualization technologies (VMware), Container orchestration (Kubernetes, CI/CD), Infrastructure components (server, network, storage)
- Excellent understanding of ServiceNow principles and modules, including: Incident, Problem, Change, Request, Service Level Management, Hardware Asset Management, Software Asset Management, Event Management, Service Mapping, DevOps, CMDB/CSDM, Survey, NowAssist, Employee Center, Service Portal, Reports, and Dashboards
- Experience with the implementation of the Customer Service Management module, understanding CSM tables in relation to the Common Service Data Model and Configuration Management Database
- Understanding of ServiceNow platform architecture and infrastructure components, including cloud services, MID servers, and platform
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health
- Leading the way in technology modernization
- Empowering our teams to build innovative solutions that meet the evolving needs of accountholders
- Culture of Commitment
- Equal Employment Opportunity
