J.D. PowerJP

Technology Manager

J.D. Power is a global leader in data analytics and customer satisfaction insights, known for its in-depth market research across various sectors.

J.D. Power

Employee count: 501-1000

Canada only

Title: Technology Manager - T5

Location: Remote Canada

Reports To: VP of Engineering

The Role:

The Technology Manager works in close collaboration with Delivery and Project Directors to provide technology oversight and guidance across all phases of the Software Development Lifecycle. This role is ultimately accountable for the successful design, implementation, and delivery of technology solutions for our customers. The Technology Manager also works in close collaboration with our Vice President of Engineering and Chief Technology Officer to define and implement the overall technology strategy for J.D. Power.

 What You'll Be Doing in This Role:

  • Support product roadmap and revenue growth by defining technology vision and strategy
  • Collaborate with sales teams to review customer requirements and provide pre-sales support
  • Create and deliver technology presentations to existing and prospective customers
  • Contribute to the technology elements of the RFI/RFP process as required
  • Contribute to the development of product roadmaps by assessing technology requirements and constraints
  • Support sales teams by developing and presenting proof of concept prototypes
  • Provide technology leadership and support for all customer communications
  • Develop a detailed understanding of market needs and product requirements
  • Support the development of detailed software design and architecture documents
  • Facilitate the day-to-day technology oversight for all software development and quality assurance activities
  • Design and code complex software applications from business and technical specifications
  • Develop, execute, and review unit, component, and integration level tests to verify requirements are met
  • Perform code reviews to ensure quality, proactively identify defects, and recommend improvements
  • Work with Architects to review and provide feedback for Software Design Documents
  • Investigate and resolve complex technology issues for assigned projects
  • Collaborate with technology stakeholders to create detailed work package estimates
  • Create, prioritize, assign, and monitor all software development tasks for assigned projects
  • Support the interview and selection process for internal and external candidates
  • Represent J.D. Power at community, networking, and recruitment events
  • Travel up to 25% to support client workshops and meetings

Qualifications of this Role:

  • Post-secondary education in Computer Science or Software Engineering
  • 7+ years of software development experience
  • 7+ years of technical team leadership experience
  • 5+ years of experience creating detailed technical architecture designs and documentation
  • Experience working with a variety of software development languages
  • Experience with service-oriented architecture and design principles
  • Experience with relational and non-relational database design and development
  • Experience leading and coordinating offshore team members
  • Excellent presentation skills with the ability to communicate at all levels of an organization
  • Exceptionally self-motivated, self-directed, and detail-oriented
  • Superior analytical and problem-solving skills
  • Effective at leading multidisciplinary teams

The Way We Work:

  • Leader Led
  • Remote First
  • Foster Flexibility
  • Reward Performance
  • Time Off Matters

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.  

Our Values

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

J.D. Power is an equal-opportunity employer and compliant with AODA/ADA legislation. Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

About the job

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Posted on

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

Canada +/- 0 hours

About J.D. Power

Learn more about J.D. Power and their company culture.

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J.D. Power is a global leader in data analytics and customer satisfaction insights. The company has earned a reputation for its rigorous market research and analysis across various sectors, with a focus on understanding consumer preferences and behaviors. Established in 1968, J.D. Power originally began in the automotive sector, providing consumer insights and ratings for vehicles. Over the years, the company has expanded its focus to include numerous industries such as finance, insurance, health care, and telecommunications. This diversification has allowed J.D. Power to leverage its extensive data analytics capabilities to offer valuable insights for businesses looking to enhance customer experiences.

Through its robust data collection methods and analytical tools, J.D. Power provides actionable insights that help organizations understand their strengths and weaknesses from the consumer's perspective. The company’s renowned customer satisfaction studies and benchmarking services are widely regarded as industry standards. In addition to its automotive research, J.D. Power also focuses on the broader implications of consumer behavior and satisfaction across different sectors, enabling companies to drive improvements that directly impact customer loyalty and retention. By continuously adapting to market trends and consumer needs, J.D. Power stands out as a trusted partner for organizations aiming to enhance their performance and customer engagement.

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J.D. Power hiring Technology Manager • Remote (Work from Home) | Himalayas