Training and Enablement Program Manager

At Invoca, we are revolutionizing how businesses connect with their customers through groundbreaking AI-powered conversation intelligence. Our platform empowers marketing, sales, customer experience, and eCommerce teams to unlock critical insights from spoken interactions, enabling them to understand and act on the information consumers share. By seamlessly integrating with leading technology platforms, Invoca transforms conversation data into automated actions that enhance every digital touchpoint and human interaction. This leads to superior customer experiences, increased conversions, and ultimately, higher revenue. We are at the forefront of innovation in AI and machine learning, consistently developing new capabilities to help brands drive more efficient marketing, accelerate revenue growth, and deliver exceptional experiences in a dynamic economic landscape.

Invoca's technology is designed to bridge the gap between online marketing efforts and offline sales that happen over the phone. We provide robust call tracking and analytics that offer granular attribution from web analytic data to call tracking data and into CRM systems. This 360-degree view of the customer journey allows businesses to optimize their marketing spend, personalize customer interactions, and improve sales agent performance. Our commitment to innovation is evident in our Signal AI technology and new generative AI-powered features, which provide actionable insights that help consumer brands acquire more customers by improving digital advertising and contact center performance. With a strong focus on customer success, Invoca is trusted by leading brands across various industries, including automotive, financial services, healthcare, and telecommunications, to deliver undeniable results powered by undeniable data.