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IntuitiveIN

Field Service Engineer 2 – 2nd Shift

Intuitive Surgical, Inc. is an American company that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System.

Intuitive

Employee count: 5000+

United States only

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As a Field Service Engineer 2 at Intuitive, you will be responsible for the installation, support, troubleshooting, repair, and maintenance of all Intuitive products within your management designated area of responsibility. You will provide technical expertise, resolve issues, and deliver outstanding support to customers.

Requirements

  • Understand and comply with all department and company policies
  • Provide management with a quarterly review and assessment of your assigned area of responsibility
  • Proficiency in accurately documenting service activities, maintaining records, and providing comprehensive reports to stakeholders
  • Provide technical support to end-users and other Intuitive employees
  • Conduct training sessions at Intuitive facilities, training centers, and hospitals
  • Troubleshoot, diagnose, and repair all Intuitive products and associated equipment in accordance with procedures and within designated timeframes
  • Coordinate and perform system and hardware delivery and installation
  • Maintain all Intuitive-provided items, such as issued tools, calibrated tool sets, employee vehicles, laptops, iPads, and other company-owned assets
  • Support and collaborate with Intuitive teams to facilitate company goals
  • Complete all required or assigned training, including equipment training for all Intuitive products, Intuitive Surgical University classes, and professional development courses as directed by management

Benefits

  • Market-competitive compensation package
  • Inclusive of base pay, incentives, benefits, and equity

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Intuitive

Learn more about Intuitive and their company culture.

View company profile

At Intuitive, we are revolutionizing surgery through groundbreaking technology and a relentless focus on advancing minimally invasive care. Since our inception in 1995, we have been at the forefront of robotic-assisted surgery, driven by the belief that minimally invasive care is life-enhancing care. Our flagship da Vinci Surgical System, first launched in 2000, has transformed the landscape of surgery, enabling surgeons to perform complex procedures with enhanced precision, control, and vision. This innovation has expanded the possibilities for minimally invasive interventions across a wide range of specialties, including urology, gynecology, thoracic, cardiac, colorectal, pediatric, and general surgery.

Our commitment to innovation extends beyond the da Vinci system. We continuously strive to develop and integrate intelligent technologies that empower physicians and their teams. The Ion endoluminal system, for example, represents another leap forward, designed for minimally invasive biopsy in the lung. We are dedicated to a future where surgery is more effective, less invasive, and easier on surgeons, patients, and their families. Through a combination of ingenuity, advanced systems, progressive learning, and value-enhancing services, we aim to help physicians and healthcare systems optimize care delivery and achieve the best possible outcomes for patients worldwide. Our ongoing research and development, supported by thousands of patents, fuel our mission to continually refine and expand the capabilities of robotic-assisted surgery, making a profound impact on the lives of people around the globe.

Employee benefits

Learn about the employee benefits and perks provided at Intuitive.

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Pet Insurance

Offers pet insurance.

Sabbatical

Offers sabbatical leave.

Commuter Benefits

Offers commuter benefits.

Mental Health Benefits

Provides mental health benefits.

View Intuitive's employee benefits
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Intuitive

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