Account Manager, Partner Relations

Overview

Travel Leaders Network (www.TravelLeaders.com), as one of the largest sellers of luxury travel, cruises and tours in the industry, is a passionate community of travel professionals focused on mutual success. Representing approximately 5,700 travel agency locations across the United States and Canada, this Network uses the power of its parent company, Internova Travel Group, to assist millions of leisure and business travelers annually.

Travel agent members who belong to Travel Leaders Network have access to meaningful supplier partnerships, innovative technology that integrates with industry-leading marketing, exclusive value-added programs and member support and training that only a company with their size and strength can offer. Travel Leaders Network gives their members everything they need to grow as a Leader and inspire more people to travel better.

Responsibilities

The primary role of the Account Manager, Partner Relations is to oversee the overarching strategies for an assigned portfolio of preferred partners, including contract negotiations, strategic account action plans, revenue optimization and forecasting, budget execution for marketing and event investments and driving continued training opportunities.

This individual must have a deep understanding of preferred leisure partners, operations, and internal/external resources available to support sales growth. This role is highly collaborative, uniting suppliers, advisors and multiple Internova business units and Travel Leaders Network departments to ensure alignment on contracting, training, marketing, events, and engagement opportunities.

• Negotiate annual contracts for new and existing preferred partners for Internova Travel Group.
• Develop leisure resources, incentives and support tools to maximize supplier/Advisor revenue.
• Develop strategic plans aligned to deliver the budgeted sales and revenue forecasts for each assigned partner and modify as required by market conditions.
• Present and encourage the adoption of new marketing, technology tools and contract improvements with a focus on improving financial terms and increased marketing and sponsorship funding.
• Work with all applicable internal departments to ensure each partner’s strategic plan is fully implemented and executed.
• Cultivate and maintain strong relationships with each assigned account.
• Aligned as Internova Travel Group and Travel Leaders Network point person as it relates to account communications and second-level problem resolution as appropriate.
• Work with internal partner relations team to analyze revenue, booking trends and make recommendations to modify goals or strategic account plans based on market conditions.
• Prepare and conduct monthly internal presentations to align business unit teams on core strategies and performance updates for your assigned accounts.
• Remain current with new partnerships, tools and supplier insights/trends.
• Other duties as assigned.

Qualifications

• Bachelor degree in business or marketing is preferred or relevant work experience required.
• A minimum of 7 years’ travel industry sales and/or marketing experience, with an emphasis on account management.
• Proven experience in the development and execution of partnering with suppliers to enhance relationships and revenue growth
• Experience in corporate operations: budgets, marketing plans, cost of sale analysis, sales team management, contracts, incentive plans and strategic analysis.
• Impeccable attention to detail
• Strong interpersonal, negotiating and presentation skills
• Ability to prioritize, multitask and is a self-starter
• Excellent computer skills (MS Word, Excel and PowerPoint).
• This position requires up to 20% travel.

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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