InstntIN

Head of Human Resources

Businesses of all sizes use Instnt to increase the number of good customer sign-ups and new accounts that remain compliant and fraud-free with Instnt's cutting-edge technology and $100M in fraud loss protection.

Instnt

Employee count: 11-50

Salary: 150k-165k USD

United States only

Instnt, an innovative Insurtech startup providing a cutting-edge SaaS customer onboarding platform that includes fraud loss insurance is seeking a Head of HR. As we scale beyond our small but mighty team, we’re looking for a Head of HR to lead our people strategy—ensuring our culture, values, and operations grow in step with our business.

This role is not just about traditional HR—it’s about being a strategic partner to the CEO and leadership team, rolling up your sleeves to drive initiatives that will fuel our next stage of growth. If you thrive in a high-growth, fast-moving SaaS environment, this is the perfect opportunity for you.

🌎 This role is currently remote, with the potential to transition to a hybrid setup (2 days per week in NYC) as we continue to scale.

What You’ll Do

You’ll be a master collaborator and people champion, ensuring Instnt attracts, retains, and develops top talent while scaling effectively. You will:

  • Be a values champion – Reinforce and scale Instnt's culture and values across the organization.
  • Advise and support leaders – Partner directly with team leads to coach on performance management, navigate complex talent issues, advise on compensation and leveling, and help employees develop their careers.
  • Build and scale HR operations – Maintain and continue to improve HR processes, systems, and policies that align with a growing SaaS startup while ensuring compliance with local, federal, and global employment laws.
  • Enhance employee engagement – Proactively identify and address employee relations concerns, improve work relationships, and increase morale, productivity, and retention.
  • Analyze trends and anticipate needs – Use HR data and insights to develop programs and strategies that support future business growth.
  • Optimize payroll benefits – Liaise with Instnt Professional Employment Organization (PEO) to ensure employees receive the best possible resources and support.
  • Develop training coaching programs – Identify and execute training needs for business units, as well as provide individual executive coaching.
  • Support broader business initiatives – Work alongside the CEO on strategic growth initiatives beyond HR to help scale the company.

What We’re Looking For

The ideal candidate is someone who thrives in a fast-paced, SaaS startup environment and has a strong mix of HR expertise, strategic thinking, and hands-on execution skills.

  • 5+ years of hands-on HR leadership experience in a high-growth or startup environment, executing operational HR tasks with extreme efficiency and limited resources.
  • Deep HR knowledge across employee relations, performance management, compensation, career pathing, and employment law.
  • 3+ years experience designing and implementing scalable HR programs.
  • Experience in a high-growth SaaS startup – you anticipate the challenges that come with scaling.
  • A culture-first mindset – you prioritize values as a key ingredient to business success and are a role model in action.
  • A proactive, hands-on problem solver – you don’t just advise, you execute.
  • Excellent communication and relationship-building skills – you’re a true business partner to leadership, managers, and employees alike.

Why Join Us?

  • Close partnership with leadership – Work alongside the CEO and senior leaders on initiatives that go beyond HR.
  • A fast-moving, exciting SaaS startup environment where innovation and collaboration thrive.
  • Flexible work setup – Remote-first with the option to transition to a hybrid model (2 days per week in NYC) as we scale.
  • Opportunities to grow and evolve as the company scales.

If you’re excited to lead people strategy in a hands-on, high-growth SaaS startup, we’d love to hear from you! 🚀

💰 Salary: $150,000 - $165,000 annually + equity

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Executive

Salary

Salary: 150k-165k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Instnt

Learn more about Instnt and their company culture.

View company profile

Businesses of all sizes use Instnt to increase the number of good customer sign-ups and new accounts that remain compliant and fraud-free with Instnt's cutting-edge technology and $100M in fraud loss protection.

We are a team of innovators and engineers working in the identity governance industry who have experienced the pain of customer on-boarding first-hand. We’re always looking for talent that will help us collectively grow.

Employee benefits

Learn about the employee benefits and perks provided at Instnt.

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Community Events

Instnt fosters team-building and a sense of community with regular events that are part work, part party.

Generous Parental Leave

Instnt provides generous parental leave, ensuring that family perks are on a scale that truly supports new parents.

Unlimited PTO

Instnt champions work-life balance with unlimited PTO, allowing employees to take the time they need without counting days.

Comprehensive Healthcare

Instnt offers comprehensive healthcare options making the process of choosing healthcare in America painless for you and your family.

View Instnt's employee benefits
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Instnt

Company size

11-50 employees

Founded in

2019

Chief executive officer

Sunil Madhu

Employees live in

View company profile

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Instnt hiring Head of Human Resources • Remote (Work from Home) | Himalayas