Colombia onlyPURPOSE
To lead the development, implementation, and continuous improvement of food safety and quality management systems across Inspire Brands’ international markets. The role protects consumers, supports key business stakeholders, strengthens licensee and franchisee capabilities, reduces risk exposure, and safeguards brand reputation. Success is achieved through close collaboration with Inspire’s cross-functional teams, execution of global food safety programs, effective management of 3rd-party providers, proactive performance monitoring, and delivery of subject matter expertise and training.
REPONSIBILITIES
Food Safety Systems & Compliance
Collaborate with cross-functional partners in Operations, Supply Chain, and Legal to develop, implement, and maintain internationally appropriate food safety and quality systems tailored for restaurant operations, balancing Inspire standards with local regulatory requirements.
Monitor, measure, and drive compliance of international restaurant, supplier, and distribution partners to Inspire standards using audits, assessments, and ongoing oversight of external providers.
Corrective Action & Risk Reduction
Lead corrective and preventive action (CAPA) processes with franchisees, licensees, and field teams to proactively reduce food safety risk.
Provide technical food safety expertise on diverse challenges, regulatory, cultural, operational, that arise in international markets.
3rd-Party Provider Management
Select, manage, calibrate, and monitor 3rd-party audit and consulting providers, ensuring they meet Inspire expectations and global best practices.
New Product & Supply Chain Support
Work collaboratively with global commercialization, R&D, equipment, culinary, operations, training, supply‐chain and marketing teams to organize and conduct risk assessments, review product specifications, and ensure food safety requirements are embedded in new product launches and supply chain logistics.
Incident & Crisis Management
Participate in Inspire’s cross-functional crisis management team, collaborating with Legal, Communications, Operations, and Supply Chain and other functions to manage incidents, conduct root cause analysis, and implement corrective actions.
Performance Monitoring & Reporting
Track, analyze, and report key international food safety performance metrics and trends to senior leadership and internal brand partners.
MANAGEMENT ACCOUNTABILITIES
Guarantee that international food safety programs protect consumers, franchisees or licensees, and the Inspire brand.
Drive continuous improvement by facilitating cross-functional feedback loops, ensuring learnings form Operations, Supply Chain, Marketing and other functions are effectively captured and embedded into systems enhancement.
Provide guidance, coaching, and support to international licensees to strengthen their food safety capabilities.
LEADERSHIP ACCOUNTABILITIES
Serve as a visible champion of a global food safety culture internally and across franchise/partner operations.
Communicate market-level risk reduction successes and share best practices.
Act as a trusted cross-functional partner, ensuring food safety perspectives are integrated into strategic and operational decision-making across Inspire’s global functions and markets.
PROJECT ACCOUNTABILITIES
Project Team Member
Contribute risk assessments, technical expertise, and practical timing input during project planning.
Use project management tools to ensure deliverables are met with quality.
Identify project risks and lessons learned for future project cycles.
Project Manager
Lead assigned food safety projects, ensuring milestones and deliverables are achieved.
Direct and coach project team members, manage documentation, quality assurance and stakeholder communication.
CONNECTIVITY AND KEY INTERFACES
International Field Operations Teams
Franchisees and Licensees
Suppliers, Distributors and Logistics Partners
3rd-Party Auditors and Food Safety Service Providers
Regulatory Authorities in international marketsInspire FSQA, Culinary/R&D, Global Commercialization, Supply Chain,
Marketing, and Legal, Operations, Communications and cross-functional project teams.
EDUCATION AND EXPERIENCE QUALIFICATIONS
Bachelor’s degree in food science, microbiology, public health, or a related discipline; advanced degree preferred.
Professional certifications are strongly preferred: HACCP, PCQI, ISO 22000, GFSI auditor qualification, ServSafe or equivalent.
Minimum 5 years of food safety or quality assurance experience in restaurants, retail, or food manufacturing.
Demonstrated experience operating in international or multi-regional environments.
Experience with restaurant operations, equipment, and design from a food safety perspective.
Restaurant or quick service foodservice operational experience is a strong plus.
KNOWLEDGE, SKILLS AND ABILITIES
Key Competencies
Minimum 5 years of food safety or quality assurance experience in restaurants, retail, or food manufacturing.
Demonstrated experience operating in international or multi-regional environments.
Experience with restaurant operations, equipment, and design from a food safety perspective.
Restaurant or quick service foodservice operational experience is a strong plus.
Physical Demands / Working Conditions
Requires international travel up to 40% annually, including weekends and extended stays.
Occasional lifting of up to 25 kg for sample collection or testing.
Frequent work in restaurant kitchens, supplier or manufacturing facilities, and varying environmental conditions (temperature extremes, humidity, etc.).
Flexible scheduling required to accommodate time zones and urgent incident response needs.
40% or greater, overnight and weekend travel expected.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
United States
United Arab Emirates only
GE and US only
AR, BR + 7 more
