Join Imprivata as a Customer Success Engineer, International to ensure customers realize maximum value from Imprivata's solutions. This role combines technical expertise with customer engagement, serving as a trusted advisor to drive successful adoption, optimization, and long-term satisfaction.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or related technical field or equivalent experience
- 5+ years of technical, consulting, or system integration experience, ideally within healthcare IT
- Expertise with Microsoft Windows, Active Directory/LDAP, and application virtualization (Citrix, VMware, Microsoft RDS, IGEL)
- Hands-on experience with Identity Management, Single Sign-On, and enterprise or SaaS-based security technologies
- Proficiency with CRM (Salesforce/Gainsight) and productivity tools (O365)
- Fully proficient and fluent in German and English language, including complex technical discussions and technical language
