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ImprivataIM

AppOps Engineer II

Imprivata is the leading provider of access management solutions aimed at securing digital identities in life-critical industries like healthcare.

Imprivata

Employee count: 201-500

Costa Rica only

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Join Imprivata's Privileged Access Security (PAS) team as an AppOps Engineer II. This is a remote opportunity based in Costa Rica. The team is responsible for maintaining a highly available, secure, and performant SSH-based connectivity platform that provides remote support, advanced auditing, and centralized management.

Requirements

  • Maintain a highly available, secure, and performant SSH-based connectivity platform
  • Provide escalation support to Imprivata Support and customers
  • Interact with customers to provide support and resolution to customer escalations
  • Identify, categorize, and resolve potential security and reliability issues with customer servers
  • Work closely with Development and DevOps to identify, document, and resolve bugs
  • Create and maintain knowledge base articles/documentation
  • Explain complex technical issues to non-technical audiences

Benefits

  • Top-notch work environment
  • Developmental opportunities
  • Competitive total rewards package
  • Desire to have fun

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

Costa Rica +/- 0 hours

About Imprivata

Learn more about Imprivata and their company culture.

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Imprivata is a leading company specializing in access management solutions designed specifically for life- and mission-critical industries, including healthcare and enterprises. Founded over two decades ago, Imprivata has significantly reshaped user access through its digital identity platform, which integrates seamlessly into existing workflows to enhance both user productivity and cybersecurity. With a firm belief that identity is crucial for improving security and efficiency, the company offers solutions that ensure fast, secure access to applications and information across various devices. In high-pressure environments where every second counts, Imprivata provides the tools necessary for professionals to perform their jobs without disruption.

The company’s primary offerings feature advanced access management and privileged access security solutions. These innovations not only facilitate secure authentication but also simplify user interactions by embedding security measures directly into daily workflows, thus minimizing the hassle of logging in and out. Imprivata has established itself firmly in over 45 countries, emphasizing its dedication to combining security with a seamless user experience. Their commitment has been recognized through numerous awards and accolades, reflecting Imprivata's status as a pioneer in digital identity management.

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Imprivata

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