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ImprivataIM

Customer Success Engineer, International (m/w/d)

Imprivata is the leading provider of access management solutions aimed at securing digital identities in life-critical industries like healthcare.

Imprivata

Employee count: 201-500

Germany only

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Join Imprivata as a Customer Success Engineer, International to ensure customers realize maximum value from Imprivata's solutions. This role combines technical expertise with customer engagement, serving as a trusted advisor to drive successful adoption, optimization, and long-term satisfaction.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or related technical field or equivalent experience
  • 5+ years of technical, consulting, or system integration experience, ideally within healthcare IT
  • Expertise with Microsoft Windows, Active Directory/LDAP, and application virtualization (Citrix, VMware, Microsoft RDS, IGEL)
  • Hands-on experience with Identity Management, Single Sign-On, and enterprise or SaaS-based security technologies
  • Proficiency with CRM (Salesforce/Gainsight) and productivity tools (O365)
  • Fully proficient and fluent in German and English language, including complex technical discussions and technical language

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Germany +/- 0 hours

About Imprivata

Learn more about Imprivata and their company culture.

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Imprivata is a leading company specializing in access management solutions designed specifically for life- and mission-critical industries, including healthcare and enterprises. Founded over two decades ago, Imprivata has significantly reshaped user access through its digital identity platform, which integrates seamlessly into existing workflows to enhance both user productivity and cybersecurity. With a firm belief that identity is crucial for improving security and efficiency, the company offers solutions that ensure fast, secure access to applications and information across various devices. In high-pressure environments where every second counts, Imprivata provides the tools necessary for professionals to perform their jobs without disruption.

The company’s primary offerings feature advanced access management and privileged access security solutions. These innovations not only facilitate secure authentication but also simplify user interactions by embedding security measures directly into daily workflows, thus minimizing the hassle of logging in and out. Imprivata has established itself firmly in over 45 countries, emphasizing its dedication to combining security with a seamless user experience. Their commitment has been recognized through numerous awards and accolades, reflecting Imprivata's status as a pioneer in digital identity management.

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Imprivata

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