We are looking for an Implementation Manager to join our growing team, focusing on ensuring successful implementation, adoption and value realization of our SaaS solutions.
Requirements
- 8+ years of experience in Implementation, Customer Success, Technical Account Management, or Solution Consulting role in a SaaS or software product company
- Strong SQL skills and working experience with Python or R
- Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar
- Understanding of data pipelines, APIs, and data modeling
- Excellent communication and stakeholder management skills
- Proven track record of implementing & managing mid to large enterprise clients
- Experience in eCommerce, retail, or consumer-facing businesses is highly desirable
- Ability to translate technical details into business context and vice versa
- Bachelor’s or Master’s degree in Computer Science, Analytics, Engineering, or related field
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
