Staff Machine Learning Operations Engineer - Devops/SRE

We founded Housecall Pro in 2013 with a mission to champion the everyday heroes of home services. Our journey began with a simple observation: the dad of one of our founders, a hardworking house painter, often missed out on family moments due to the demanding nature of his job. He, like countless other home service professionals (Pros), was so engrossed in his work that managing the business side became an overwhelming task. We saw firsthand the need for an intuitive, comprehensive software solution that could give Pros back their valuable time and empower them to run their businesses with greater freedom and flexibility. That's why we created Housecall Pro – for dedicated professionals like him.

Since our inception, we've been passionately committed to helping Pros thrive. We offer an industry-leading SaaS operating platform that's seamlessly integrated with modern financial services and robust business solutions. Our goal is to provide everything our Pros need to manage every facet of their operations, from initial customer contact to final payment. This includes tools for scheduling, dispatching, creating estimates, managing price books, integrating with QuickBooks, tracking employee time, managing online reviews, and generating insightful reports. We understand that running a home service business is a monumental undertaking, which is why we've also cultivated the most supportive community of service professionals on the internet. We believe in the power of community and are always here to lend a hand, investing in our Pros in every way they need us. We exist to empower our customers, and we grow stronger with every Pro who trusts us to champion their success. Today, we proudly serve over 45,000 businesses across a multitude of verticals, including HVAC, plumbing, electrical, cleaning, landscaping, and many more, helping them simplify their work, operate smarter, and achieve greater profitability.