ServiceNow Application Manager

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Job Description:

We are looking for a motivated ServiceNow Application Manager to oversee and enhance key ServiceNow applications. In this role, you will manage the day-to-day deliverables across various ServiceNow modules such as IT Service Management, HR Service Delivery, Integrated Risk Management and Security Operations.

You will act as the link between product owners and technical teams, ensuring the product backlogs are delivered in a coordinated manner, managing platform upgrades and release cycles. You will also ensure governance, compliance, and ServiceNow's standards and best practices are consistently applied. Monitoring usage and performance, you’ll identify opportunities to improve efficiency and drive better outcomes.

This is an excellent opportunity for someone who enjoys combining technical knowledge of the ServiceNow platform with dealing with various stakeholders to deliver impact. If you are passionate about ServiceNow and want to make a difference, we’d love to hear from you.

How you will make an impact

• Manage daily operations of various ServiceNow applications

• Maintain governance, compliance, and platform standards

• Oversee backlogs, enhancements, and release planning

• Collaborate with business and technical stakeholders

• Monitor performance, adoption, and usage metrics

• Drive continuous improvement across applications

• Manage escalations and use problem solving skills to resolve issues

Your background

• Experience managing ServiceNow modules in large organizations

• Knowledge of ITIL processes and workflows

• Strong problem-solving skills

• Familiarity with ServiceNow governance and best practices

• Excellent stakeholder and communication skills

• Experience working with vendors and cross-functional teams

More about us

• About Hitachi-http://www.hitachienergy.com/

We offer:

• Contract of employment

• Work mode: hybrid or remote depends on location

• Benefits: We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. We can provide more information during the recruitment process.

• Growth possibility: training budget & training platform, changing role withing organization

• Possibility to gain experience in international enviromnent

• Possibility to work for industry leader in green energy solution

Recruitment process:

• Screening with recruiter

• Meeting with manager max 2

• Offer

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