Customer Success Executive (Florida)

Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare systems. The role requires a minimum of 25-50% travel, which may include overnight or out-of-state trips.

Requirements

• Bachelor’s degree from an accredited university is required.
• 5+ years of health systems experience, including customer success, account management, or project management.
• Experience leading complex, onsite implementations in clinical or operational healthcare environments.
• Exceptional relationship-building skills across an organization, from front-line staff to executives.
• Strong understanding of the healthcare industry, specifically clinical workflows and healthcare regulatory requirements.
• Experience working with cross-functional teams in a fast-paced startup environment.
• Strong project management skills with the ability to manage multiple workstreams onsite.
• Comfortable operating autonomously in a client-embedded role.
• Ability to satisfy client-specific credentialing requirements, including drug screening and proof of required vaccinations or immunizations, as mandated by the healthcare facilities where you will be deployed.