AI Solutions Architect

We are an industry leader in cloud-based engagement platforms. Our data-driven approach gives organizations an expanded suite of engagement capabilities, including online communities and marketing automation. From the initial web visit to renewal and ongoing engagement, we help you track and manage interactions along each stage of the digital customer experience. Organizations worldwide use us to bring people all together, by giving their community a home where they can interact, share ideas, answer questions, and stay connected. Everything we do – the tools and features in our software, our services, partnerships, best practices – drives our ultimate goal of making your organization successful. We were founded in 2007 by Rob Wenger and Andy Steggles with a mission to transform the way associations reach, engage, and retain members. Over the past 15 years, we've built a deep history of innovating and delivering community, marketing, and other software solutions for associations, non-profits, B2C, and B2B businesses. We pioneered and shaped the landscape of community solutions, literally defining what community means. Now, our suite of integrated solutions empowers over 3,000 customers, representing over 350,000 online communities with greater than 200 million users in more than 40 countries worldwide.

Our Higher Logic Thrive Platform is designed for associations to make creating powerful member experiences simple. It comes with Community, Marketing, Events, and Jobs solutions. Associations can also scale as they grow by leveraging add-ons for volunteering, mentoring, learning management, credentialing, a mobile app, and collecting and reviewing submissions. We believe in the power and connection of community. Our team is dedicated to innovating, creating, and delivering the best community software solutions. We provide powerful online communities and communication tools to engage members and customers at every stage of their journey. We offer a robust engagement platform and strategic services with over a decade of experience in building personalized and scalable community engagement programs. Our commitment to innovation is ongoing, as evidenced by our recent launch of new AI-enabled tools to help our customers automate workflows, save time, improve outcomes, and further personalize each member and customer experience. We're excited to see how our customers adopt these technologies to deepen relationships and further their missions.