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SageSA

Client Growth Manager

Sage is a technology company that has developed a unified care platform to improve the quality of life and care for older adults in senior living communities.

Sage

Employee count: 11-50

Salary: 150k-175k USD

United States only

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About Us

Sage is on a mission to improve care and quality of life for older adults, starting with those residing in senior living communities. Falls are the leading cause of injury-related death among adults over 65, yet current prevention and emergency response systems are outdated and ineffective. Sage has built a modern approach to detecting when older adults need help and ensuring caregivers can respond quickly and reliably. Our mission is to create products that our partners love—and this role is core to that goal.

We're a small, tight-knit team of ambitious, multi-disciplinary entrepreneurs. As a software-enabled, mission-driven company, we focus relentlessly on the problems that matter most. We work hard and move fast, but we also operate with a marathon mindset: building something meaningful requires pace, intention, and care. The journey matters as much as the outcome.

About This Role

Sage operates with a land-and-expand motion across senior living operators. Once Sales lands a pilot, you’ll transform early wins into portfolio-wide rollouts, measurable value realization, and durable executive partnerships. You’ll refine and execute our expansion playbook, strengthen multi-level relationships, and translate the impact delivered by Product and Client Success into long-term, multi-community growth.

This is a high-visibility, high-ownership role that blends enterprise account management, strategic expansion, and executive relationship building. You’ll partner closely with Client Success, Product, Implementation, and Sales to ensure our operators achieve meaningful outcomes—and grow with Sage as a result.

This role requires up to 50% travel, including time onsite with partners and regular collaboration at our New York City office.

Responsibilities

  • Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities
  • Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets
  • Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers
  • Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval
  • Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing
  • Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions
  • Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways

Minimum Qualifications

  • 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery
  • Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders
  • Demonstrated track record of securing renewals and/or expansions across multi-site portfolios
  • Executive-level communication skills with the ability to frame financial, operational, and clinical impact
  • Strong product curiosity and ability to credibly translate capabilities into outcomes
  • Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams

Preferred Qualifications

  • Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures
  • Consistent quota attainment across multiple quarters in prior roles
  • Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks
  • Comfort working with sensitive information and aligning to healthcare information-security standards
  • Experience working in a software + hardware environment, especially where operational or workflow change management was required

Benefits and Pay

Our headquarters are located in New York City’s Union Square, and we value cross-team collaboration and in-person connection. We encourage participation from all team members—great ideas can come from anywhere. While we take our mission seriously, we don’t take ourselves too seriously. We host offsites, outings, and team meals to stay connected as people. We offer office lunch, a fully stocked snack bar, and an in-office culture with flexibility for remote work.

We provide competitive base compensation along with stock options and an incentive bonus tied to 2025 revenue targets (TBD). The expected annual salary range for this role is $150,000–$175,000 USD, depending on experience and interview performance. We offer fully paid health and dental coverage, plus vision insurance, premium primary and urgent care memberships, online health providers, unlimited PTO (“take what you need”), seven paid holidays, and a company-wide winter break.

EEO Statement

Sage is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under federal, state, or local laws.

This policy applies to all employment practices, including hiring, promotion, termination, compensation, benefits, training, and apprenticeships. Sage bases hiring decisions solely on qualifications, merit, and business needs.

About the job

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Job type

Full Time

Experience level

Manager

Salary

Salary: 150k-175k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Sage

Learn more about Sage and their company culture.

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At the heart of Sage is a deeply personal and determined mission to revolutionize the quality of life and care for older adults and their caregivers. The company was born from the co-founders' own experiences witnessing their loved ones face challenges in receiving timely and effective care. This inspired them to build a technology platform that moves beyond outdated systems and brings senior care into the 21st century. Sage's culture is built on the belief that their technology's impact is only as strong as the trust they build with their partners—the dedicated individuals working tirelessly every day to create better outcomes for residents. This principle of trust is not just a value; it's the very foundation upon which the company operates, fostering true partnerships with operators at every level.

The team at Sage is a small, ambitious, and multi-disciplinary group of entrepreneurs who are relentlessly focused on solving the core problems central to their mission. They operate with a sense of urgency and speed, but also with the understanding that building a truly impactful company is a marathon, not a sprint. This philosophy means they value the journey, knowing when to slow down, take breaks, and connect as people, not just colleagues. Their core values reflect this ethos, emphasizing kindness, humility, a relentless focus on users, and an entrepreneurial spirit. They strive for excellence, take immense pride in their work, and embrace a culture of open communication and commitment. By designing a better, unified care platform, Sage is committed to bolstering the dignity of aging and ensuring that older adults receive the responsive, intelligent, and compassionate care they deserve.

Employee benefits

Learn about the employee benefits and perks provided at Sage.

View benefits

Vision Insurance

Offers vision insurance.

Stock Options

Provides stock options to employees.

Competitive Base Compensation

Offers competitive base compensation.

Unlimited time off

A 'take as you need' time off policy.

View Sage's employee benefits
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